Founded in 1856, Gilcrest/Jewett Lumber Company is dedicated to providing its customers with quality, consistency, value, innovation and style.
For over 165 years, our mission has been to succeed through unwavering focus on the success of our customers in central and eastern Iowa. We accomplish our mission by supplying customers with top-quality, high-value building products and unparalleled service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.