Forge & Build is a one-stop shop hardware store where contractors and (do-it-yourself) customers can access all the materials and hardware they need to get the job done. Forge & Build was started by contractors for contractors. Its leadership team is different from our competitors because they know what it feels like to be a builder. As a part of EquipmentShare, it is building a robust connected inventory to take out the “what’s on the shelf?” guesswork and show customers Forge & Build has what you need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.