Schaal Plumbing, Heating and Cooling

Reviews

• DL

  Daniel Leonard

  1 day ago
  5.0
  We are currently in the process of upgrading our residential plumbing and electrical systems. Throughout this project, we have engaged with various Schaal employees, each of whom has consistently demonstrated professionalism, a personable demeanor, extensive knowledge, and a grounded, approachable Iowa sensibility.
• LS

  Liz Seydel

  4 days ago
  5.0
  Best experience from start to finish that I’ve ever had with replacing appliances and hvac. . They were professional, courteous, fast, efficient , thorough- and then they showed me the system and were on their way. I received a text when they were on their way and who was coming and 30 minutes later they were in my driveway. You are doing everything right- I’d give you 10 stars if I could!
• JC

  Julie Canny

  Aug 21, 2026
  5.0
  He very quickly assesed the problem with my elderly Mother's HVAC, and provided us with multiple suggestions. He was very understanding that my Mother was on a fixed income, so he didn't pressure us to up-sell beyond her means. He got an installation date for us ASAP.
• AD

  Andrea Douglas

  Aug 14, 2026
  5.0
  My husband had been doing to maintenance and repair on our gas furnace and ran into a hiccup when attempting to get a new compatible motor for the unit. I did a Google search to find a local HVAC company in the CR area that we could work with on getting a new one ordered and installed. As much as I wanted to just call and talk to someone, I went ahead and took a stab at using the AI/virtual assistant to reach out to the first one on the list. Once I entered the info needed, I was “asked” by the assistant if I wanted to reach out to the next three companies listed and I hesitantly agreed. With in a minute or so, I was getting text messages from multiple companies asking me info on my address and need. The first and only actual personable response that I received was from Schaal. I was blown away by how responsive and caring the person was on the other end. They were able to an apptmt secured right away and even offered to add me to a no extra cost emergency list to be seen over the weekend if the opportunity arose. Based on the customer support and willingness to help that we have experienced over text thus far, Schaal has already earned a 5 Star rating from this household! I already feel like a valued customer and I haven’t even spent a dime yet! I wish doing business with a company was always this easy!
• JB

  Jason Borrego

  Aug 9, 2026
  1.0
  They over promise and are under delivering. Over 600 in lose wages to start plus my next day off another 300. I work Monday-Friday they work the same. They canceled my appointments even after they said they would be here the next day. Remind you I pained in advance 100% of the bill. You call call know one knows what's going on. I paid 18k, more than I wanted, the other quotes were around 12k . All the extras they promised didnt happen. Not a company to do business with.. not happy with the out come and spending 5k more . Unit price was about 9k install was about 9k. Paid up front, and now I have to wait and wait and wait.not a good start.