Maui's premier beachfront ocean activity outfitter, located steps from the water at the Fairmont Kea Lani on Polo Beach. With over 30 years of experience on Maui's South Shore — and the first commercial surf school permit ever issued on the island — Wailea Scuba, Surf & Paddle offers unforgettable ocean experiences for guests of all ages and skill levels.
Surf lessons are offered in partnership with the Jamie O'Brien Surf Experience. Scuba experiences range from beginner Discover Scuba classes and guided shore dives to full PADI Open Water and Advanced certifications. Kayak tours launch directly from Polo Beach, with seasonal whale watching available December through April.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.