Established in 1961 by Robert Cosco, this versatile family business has grown into one of Hawaii's most highly-respected and resourceful industry specialty suppliers. Now located on 4 of the major islands,
Cosco has more than 50 employees and 60,000 square feet of warehouse space.
When Robert Cosco established the family company over 60 years ago, he envisioned it as "an industrial supermarket," a philosophy which has carried over into the present-day operations, supervised by his children: daughters Bobbie Cosco, CEO; and Cynthia Tavares, President; and son Matt Cosco, VP-Sales.
"Dad designed a self-service store," says former COSCO CEO, Bobbie Cosco.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.