So refreshing to have professional and honest service. Very pleased and highly recommend.
JE
Jennifer Evans
May 13, 2026
5.0
Professional, reliable, and great service. Thank you
RB
Rachel Baker
Apr 29, 2026
5.0
We have been customers for atleast two years and have been very happy with Jonathan and JT Heating & Air! He is prompt, professional, knowledgeable, and has kept us through every season with our HVAC working as it should! We are recommending him every chance we get so if you are on the fence, go ahead and hire JT Heating & Air!
AI
Amanda I
Apr 14, 2026
5.0
I recently had JT Heating and Air install a complete Carrier Infinity System in my home, and I couldn’t be more pleased with the experience. From start to finish, their team was professional, punctual, and incredibly knowledgeable.
They took the time to thoroughly explain the system, answered all of my questions, and made sure I felt confident every step of the way. The installation was seamless, and they were very respectful of my home and property throughout the process.
Their customer service truly stands out—friendly, responsive, and reliable. The quality of their work speaks for itself, and I would absolutely recommend JT Heating and Air to my family and friends
ZW
Zachariah Werner
Apr 11, 2026
5.0
I had a great experience with JT Heating and Air. From start to finish, they were professional, knowledgeable, and easy to work with. They showed up on time, quickly diagnosed the issue, and explained everything in a way that was easy to understand without trying to upsell unnecessary work.
The repair was done efficiently, and the system has been running perfectly ever since. Pricing was fair and transparent, which is hard to find these days. You can tell they take pride in their work and genuinely care about their customers.
I would highly recommend JT Heating and Air to anyone needing reliable HVAC service. I’ll definitely be using them again in the future.
HVAC is an acronym for Heating, Ventilation, and Air Conditioning. These integrated systems are designed to control indoor temperature, humidity, and air quality, ensuring a comfortable and safe environment within your home.
How long do HVAC systems typically last?
The average lifespan of HVAC systems ranges from 8 to 15 years. Regular maintenance can help extend this lifespan, while factors such as usage intensity and environmental conditions may affect the system's longevity.
What is a MERV rating?
MERV, which stands for Minimum Efficiency Reporting Value, is a standard that measures the effectiveness of air filters in capturing airborne particles. Higher MERV ratings indicate superior filtration capabilities, which can contribute to improved indoor air quality.
How often should I service my HVAC system?
We recommend scheduling HVAC system inspections and maintenance twice annually. For optimal performance, it's advisable to service your heating system in autumn and your cooling system in spring.
Where is my air filter located?
The location of your air filter can vary depending on your specific HVAC system design. Common locations include within the furnace or air handler unit, behind return air vents, or in a dedicated filter slot or compartment.
How do I know what size filter to use?
The correct filter size is typically printed on the edge of your current filter. If you're unable to locate this information, we recommend consulting your HVAC system manual or contacting your dealer for assistance.
What does the Carrier warranty cover?
Carrier's warranty generally covers functional components such as blower motors, compressors, coils, control boards, and heat exchangers. Non-functional items like belts, fuses, and cosmetic parts are usually not included. For specific details, please refer to your warranty certificate or utilize Carrier's warranty lookup tool.
Why isn't labor covered under the warranty?
As a manufacturer, Carrier provides a limited parts warranty. Labor coverage is typically offered separately by the installing dealer or contractor, and the terms may vary based on their individual policies.
Where can I find my system's serial number?
Your system's serial number can be found on the 'rating plate' sticker of your unit. For outdoor units such as air conditioners and heat pumps, it's usually located on the rear of the unit above the service valve connections. For furnaces, open the front door panel to find the sticker inside.
What's the difference between standard and communicating thermostats?
Standard thermostats control HVAC systems using basic on/off signals and may have limited functionality. In contrast, communicating thermostats, such as Carrier's Infinity System Control, enable two-way communication with the HVAC system. This allows for advanced diagnostics, improved energy management, and enhanced comfort control capabilities.
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