J.R. Bolton Plumbing, HVAC & Fireplaces

Reviews

• LM

  Lorrie Murphree

  6 days ago
  5.0
  I use JRBolton for my gas appliances and HVAC units. My air conditioner was not cooling my upper level. I called and my regular technician came out at MY convenience. He answered all my questions and fixed my upstairs AC unit. He then came inside to check the temp of the air coming out of the vents.As always, he was efficient and respectful. I recommend JR Bolton to everyone.
• SM

  Stephen Moyer

  Jul 15, 2026
  5.0
  Had issue with outside unit not turning on when called by the thermostat. William performed an inspection of the unit and it turned out to be fine, no issues. had a recent power blip and that caused the unit tot need to reset, which finally happened after a few days. William was efficient and communicated effectively. Only thing necessary was to change the filter.
• KP

  Korey Peterson

  Jul 6, 2026
  2.0
  TL;DR: Admin lady is aloof, sales guy incompetent, tech is either ignorant or malicious. They don't inspire confidence. I'm pretty sure they know how to install and fix air conditioners, but that's about where the positives end. Frozen line, replaced clogged filter. Tells me the refrigerant line is low on gas, must be a leak, system old, buy a new one! The unit was still frozen when he left so he couldn't have gotten a good reading. The system was old so I let them give me a quote - asked for a slightly different size system, no smart thermostat, thicker filter. Also their quote is garbage - literally says "not a contract" on it, has very few details. I want a contract with a bill of materials and statement of work. Next morning the sales guy says he'll send me the amended quote as a contract. Doesn't. Office lady send me the same quote, calls and asks for credit card info. Tell her no, I don't even have a proper quote yet. Call the sales guy, he says someone else if working on it still. Later I get it and it still doesn't have everything I asked for. Meanwhile, the system has thawed and starts up fine. But I still want that contract, and I want to talk to the tech who "diagnosed" the system. Tech doesn't call me until late the next day. Tells me there's a leak - trust me bro. I ask how he checked the pressure, "I put my gauge on it". While it was still iced? "Yep." Cool. Now sales dude is texting me while I'm at work. Set a meeting and talk to him on the phone - I explain why I want the things that I want changed on the quote and for it to be a real contract. He pushes back on every single point. Also tells me more about how his real passion is writing. Got a quote for what I actually wanted from another company. Cheaper. Also no long irrelevant stories. When the unit does actually break I'll buy through this other party, not J.R. Bolton.
• LF

  Lisa Fischer

  Jul 2, 2026
  5.0
  I have used Bolton in the past and have always been happy. I called this morning because we had no air conditioning upstairs and they had somebody here within 2 hours. It didn't take him long and it is already fixed. Love these guys!
• WD

  Winsome Dunn

  Jun 23, 2026
  5.0
  Working with Lionel from entering the showroom to installation was seamless. He understood what I was looking for and guided me though the process with ease. The gas insert fireplaces arrived early and so they accommodated the early install at my convenience. Both fireplaces were installed as requested. Installers were professional, worked with care and left my home clean. I highly recommend Bolton and their team of professionals. This was truly a stress free experience. I am pleased. The before and after shots shows the BIG difference in the room aesthetics. Thank you Bolton Team.