Midtown Home Improvements is a company that believes people come first. This mind-set has done well for us in winning numerous Best Places to Work, Top Workplace, and Leadership awards.
Our purpose to become the most admired home improvement company is realized, as we are more than a home improvement company. Midtown is a veteran and family-owned company, driven by goals that benefit all, guided by core values that maximize happiness for both our customers, and ourselves.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.