Reliable Heating & Air, Plumbing and Electrical - Fayetteville

Reviews

• CB

  Christina B.

  May 11, 2026
  5.0
  At first I was nervous wreck about getting to a complete system installed .I called Jared my sales rep many times to answer all of my many questions He was very patient! SO THANK YOU! On the day of the project My installers were Daniel and Sean showed up and instantly began working!!!!! SEAN was great. From start to finish he was very professional and efficient. WOW a great asset for the Reliable team!
• ME

  Maggie Ellis

  May 7, 2026
  5.0
  I highly recommend Reliable for HVAC replacement. From the initial quote, Jared was informative, transparent, offering a system that fit our budget without high pressure sales tactics. The installation crew, Rusty - C&R HVAC, arrived on time was very courteous and kept the workspace clean. They finished the swap out in one day and took the time to explain the new thermostat and maintenance steps. The new unit is much quieter!
• SN

  Steve Nashatker

  May 5, 2026
  1.0
  I had used Reliable HVAC since 2017. They have replaced 2 HVAC units in my home. I also subscribed to the monthly maintenance plan they offered. T Over the years I found their technicians has repalced my AC filters with the wrong sizes, and left the filter doors open. I figured if those simple things were not being done correctly what other things are they doing wrong. They have never repaired a service problem on the first visit. Often they would come out and initially state that the problem was a "loose wire". Only to have to return again. Each of my HVAC units which I purchased from them had a Trane warranty. I had to argue and call their service department to get them to cover service under the warranty. Be careful they will try to charge you for items covered under the warranty.
• AL

  Adrien Lyle

  May 4, 2026
  5.0
  Hector’s quality of work and expertise for my repairs was outstanding. He addressed the main cause of my AC outage while also identifying another problem with a duct air leak, in which he also repaired. Hector’s character and performance as a professional is superior amongst any other. I would highly recommend him to anyone looking for a quality service and thoroughly completed job.
• MA

  Mary Avery

  May 3, 2026
  2.0
  Reliable’s quote is $200+ more expensive than any other quote I got to replace a part on my HVAC that includes my 20% membership discount. The only reason I’m moving forward is because of the membership. I got a couple more quotes to see if Reliable was competitive in price. Turns out, they are not compared to the other quotes. Also no discount for having 3 properties on a membership. Not sure how long this relationship is going to last. 🤔

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