Snapping Shoals serves some of the fastest-growing areas in our nation, and most of our once-rural service territory is now part of metro Atlanta. The co-op currently provides electricity to approximately 100,000 homes and businesses in an eight-county area that includes large portions of Newton, Henry and Rockdale counties as well as parts of DeKalb, Butts, Walton, Jasper and Morgan counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.