Iceberg Home Services

Reviews

• KD

  khadijah delare

  2 days ago
  5.0
  Austin was my AC technician today, and he did a great job! He arrived on time, was very professional, kind, and had excellent manners. He was proficient, efficient, and made sure the job was done well. I really appreciated the great service and would definitely recommend Austin!
• DD

  Dhru Das

  5 days ago
  1.0
  Iceberg has visited my house 7 times and never been able to “really” fix the issue.. Due to thunderstorms there have been numerous issues with the condenser unit like capacitors, wiring, compressor, breakers…but never they recommended as a homeowner I should install a surge protector for the condenser unit before today when they can in said compressor went dead again. And now wants to charge me almost 5500. The technician named Kitt Agnant been at my house multiple times including yesterday and again replaced capacitor yesterday for $309 and then told me it was bad breaker but he couldn’t replace the breaker. I called an electrician and put brand new circuit breaker yet the breaker was tripping.. Kitt always comes with an excuse to sell me a new system for 15k or over instead of telling me that I need to put a surge protector or even what the actual problem is. A new technician was sent today who agreed that my system is only 8 years old and no need to buy a whole new system and he recommended surge protector as well. It seems like Iceberg is more inclined on selling whole new systems than actually fixing the root causes. Then the manager named Aaron (As per the technician who visited my house today manager’s name is Aaron) is now telling me since Iceberg didn’t replace my compressor 2 years ago it’s not their fault. My point still is why after so many visits Iceberg never told me about installing a separate surge protector for the condenser unit. New compressor was installed only 2 years back and since then Iceberg visited my home many times. Installing just a surge protector could have potentially saved me my new compressor. Yesterday Kitt Agnant didn’t tell me about compressor went bad instead he just took $309 from me for the capacitor. I feel like that was taken from me by Iceberg without fixing anything or telling me the real issue. Overall very bad experience with Iceberg and will not recommend to friends and family. Do not hire this company if you want a reliable company and not who just wants to sell you a brand new system. This is not a company who can find the actual problems. They are just here to sell new systems and pressure customers to purchase new systems. Such a waste of my time and money dealing with this company.
• TT

  Troy Tran

  Aug 21, 2026
  1.0
  I had an appointment from 10am-12pm. They did not show up until 2:30pm. When they arrived, they told me this is just an estimate. I specifically called them for maintenance and cleaning. We listened to the recording of my call and at no point did I say estimate nor did the person on the other end say it was just an estimate (AI may have been used on the call, I don’t believe it understood). After losing a day of work, they told me they had to do the cleaning another day.
• JA

  Jasmin A

  Aug 21, 2026
  5.0
  I had Iceberg Home Services do a full maintenance on my unit. The communication was great and the technician was courteous and professional. He explained what was being done and gave me information on how to maintain the unit between inspections. The price was very reasonable for the quality of work received. I highly recommend using them.
• FM

  Flor Hoyos Mora

  Aug 20, 2026
  1.0
  Ya le había manifestado que me engañaron con su propuesta de membresía. El técnico del aire no hizo ningún mantenimiento que permitiera corregir el daño y me recomendó que llamara a la empresa instaladora para hacer efectiva la garantía. El señor de la plomería no hizo nada y cobro $79 por hacer nada. COMO LE DIJE EN UNA CONVERSACION TELEFONICA ESTOY DESISTIENDO DEL PAGO DE LA MEMBRESIA Y EXIJO LA DEVOLUCION DEL PAGO REALIZADO. USTEDES ME ENGAÑARON