Telford Cooling, LLC.

Reviews

• TP

  Tina Pugliese

  May 13, 2026
  5.0
  Erick the technician was knowledgeable about my pool heater. Telford Cooling was very responsive and responded to my call immediately. I would highly recommend them.
• AS

  Alma Seidel

  May 7, 2026
  5.0
  Called …. New system not cooling. Company/technician scheduled promptly. Adair spent the time necessary to find and correct the problem. Everything is working right now. Easy to sign up for a maintenance contract. Everything was explained very well.
• JT

  Jason Tuschman

  Apr 30, 2026
  1.0
  I’ve never left a negative review and as a 17 year business owner clearly understand the challenges in running a business. However this company was horrific from start to finish and could care less. If you want your pool heater “fixed” 2 to 3 times or more “per” repair, not get called back by the front desk after multiple calls or the repair man for a week, then speak to a manager a week later on the now required 3rd repair, and get hung up on, this is your company. We have had the same mechanic work on our heater 4 times this year, Eric. First time a broken igniter, it was fixed, only to break again a couple weeks later. The same mechanic fixed it again, Eric. Ok things happen. No big deal. Last week the heater breaks, we send video of the heater leaking, same mechanic Eric comes to fix it. Eric says he fixed it and to turn it on in 2 days and you will be fine. We do, it works one time. A day later it’s leaking all over the place again and making noises like a wrench was left inside it. Call front office on Friday, no calls back. Call again on Monday, no calls back. Called Eric directly that Friday no call back. 5 business days later a manager gets on the phone and says it needs even more work because of this or that. However couldn’t give an explanation on why the issues weren’t uncovered at the point of original leakage that Eric worked on and sent pictures that it was resolved, or the second time.. It was every other piece of equipments fault except for what Eric fixed/touched on the first and second visits….then the manager hung up. I’m no mechanic, but if it’s leaking profusely before you get there, and it’s leaking profusely 2 days after you leave and making a bunch of noises….your mechanic didn’t do something right… We’re off to another group to fix this. Again, I’ve never left a negative review online, only praise. This type of service/problem solving is what gives contractors a bad name. It’s not that hard. Call back, acknowledge the problem, fix it.
• MR

  Mel Rubio

  Apr 29, 2026
  5.0
  Very responsive, professional and reliable. All ver important to me. Erick called me with a heads up on his ETA, arrived and got to work quickly and efficiently. Was great at explaining everything and getting the job done all within an hour of arrival. Very knowledgeable. I haven’t tried to use my pool heater yet, but he assured me he tested it out and everything is working great. Looking forward to putting it to use. Thank you!
• EA

  Eda Aydin

  Apr 27, 2026
  5.0
  I had an outstanding experience with Diego with Telford. From start to finish, the service was professional, efficient, and truly above and beyond what I expected. Diego took the time to thoroughly assess the issue, clearly explained what was going on, and made sure I understood all my options before moving forward. What really stood out was his attention to detail and dedication to getting everything done right! Highly recommend! 10/10

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