MG
Moises anglada goico
2 days ago
BEWARE WHEN THIS PEOPLE COME TO YOUR HOUSE ONE GUY COME IN THE HOUSE YOU ONLY SEE ONE HE GOES OUTSIDE LEAVE THE BACK DOOR OPEN THEM THE GUY COMES IN GOES TO YOUR OUTSIDE UNIT AND TAKE FREEON OUT OF YOUR UNIT THEM THE GUYS NOT ON THE DOOR JOINS THE OTHER GUY THEY BOTH GO OUTSIDE AND TELL YOU YOU ARE MISSING FREEON I WAS TOLD 2 LBS FOR 300 HUNDRED DOLLARS A MONTH LATER IAM HAVING PROBLEMS WITH MY UNIT
JG
joan goldfarb
2 days ago
We had been having trouble with our nest thermostat but after speaking with Cody, a manager at Del Air, he very kindly sent out a very capable technician, Josh H, who spent a lot of time checking out our whole system, even cleaned the outside unit, and replaced our nest with a Honeywell thermostat which appears to be easier to operate for us as seniors. Josh and Cody have restored our faith and confidence in DelAir. We will recommend them to others… Thank you
Over promised service call arrival time by at least a day and a half. Kept sliding service time window 4 hours at a time. That was done at least 4 times. Missed original promise time by at least 36 hours. Found another company that kept their word and showed up within their communicated service window. Be aware when using them for service calls.
ME
Marie Esolen
Aug 10, 2026
Mark and Nellie arrived early for my scheduled appointment today—when does that ever happen?! I wasn’t home yet, but they patiently waited for me to arrive. Before even entering my home, they put booties over their shoes to protect my carpet. That small gesture immediately showed me the level of care and professionalism they bring to their work.
Once I showed them where the inside unit of my A/C system was located, they went straight to work. Their knowledge and experience allowed them to quickly identify the problem, and they took the time to show me exactly where the issue was and explain what was happening. They educated me about the problem and made a quick and effective repair.
I’ll be honest—I’ve been ripped off by other companies in the past, so I was hesitant and a little skeptical going into this appointment. Mark and Nellie completely put my fears to rest. They were honest, knowledgeable, professional, respectful, and genuinely concerned about helping me rather than taking advantage of me.
Del-Air, I hope you know what a gem you have in these two men! Mark and Nellie are a true credit to your company, and I wouldn’t hesitate to recommend them to anyone who needs A/C service. Thank you both for restoring not only my A/C, but also my faith in finding honest, dependable professionals!
AI
Arita International
Aug 8, 2026
terrible first experience. I call yesterday, recuestes and emergencia visit because my AC got clogged and needs maintenance. there idiot AI said they marked it as urgente and that the app was set. The driver shows up to my house. pared outside for ten minutes. never got out and left. I the company to let them know but you cant get any help from real humans. the AI just recetas the samw thing ocer and over. terrible terrible terrible. its the next day, theu necer came and the send us a message to say sorry and they have an opening next week. never agian will i call this company