Eriika Delgado texted b4 arriving to let me know she'd be on time for our scheduled appt this morning. She was thorough, professional and courteous and all phases of her visit. A pleasure having her as my tech this morning.
Total Air installed our new Mitsubishi mini split system in our lanai in or around 6/20/2026. We left as snowbirds to New England for months. Upon return on 9/1/2026, the power light was blinking on and off continuously with no A/C. Research indicates this is a wiring issue and needs service. I wrote a note at the total air website and was promptly told that we could make an appointment online and the cost would start at $99 just to come here. It continues to malfunction periodically and requires a power off, power on cycle to restart the A/C. Since we were gone, we have no idea if the A/C was working after we left on 7/2/2026. Charging $99+ to repair a new installation is a very bad business practice. Additionally, the technician who installed the system took off with our rake and shovel I left out at the site of the condenser unit outside and it took multiple phone calls and messages (many were ignored by different people) to get replacements. This was a $6,000+ job.
CC
Connie Cerrato
Oct 2, 2026
David and Myles we exceptional. They were very professional and their attention to detail was excellent. The company was a pleasure to deal with they kept us well informed of status of technicians. They were true to their word. Very happy with the quality of the work and all staff.
BS
Bill Swengros
Sep 30, 2026
I highly recommend the Total Air team and especially Josiah. He goes far beyond the call of duty to ensure that not only is the air conditioning running at peak performance, but also at the best price. His wise counsel was greatly appreciated. 10 out of 10!
HJ
Heather Judd
Sep 22, 2026
If there was a negative star I would give it. DO NOT GO THROUGH WHAT I’VE WENT THROUGH. Last year I had them install a brand new system, new ducts, lines returns, thermostat, everything. I paid $17,000 because i didn’t want to have to deal with air issues. I have a heat sensitivity where i get sick. I paid for the extra warranties including labor. I was told I’d be set for ten years. WHAT A FREAKING JOKE. The installation took 4 different teams to figure out. THEN it failed inspection 6 times. They broke the breaker in my breaker box and LIED about it. The duct work and returns had to be redone twice. The system does this thing where it just shuts off and says no power at least once a month. The drip line must be vacuumed every few weeks. AND THEY SAY THAT ITS MY PROBLEM. Not that they obviously installed everything wrong or actually lied to my face about what they did. Because tech today says that i don’t have new ducts and that the pressure of the returns is off which is causing it to hold water in the line and shut off. So they can fix that under my 2000 extra warrant right? WRONG. They want $475 to vacuum it and it MIGHT work. That’s after i paid $200 in July for the same issues. And then I can have the “comfort advisor” let me know what options there are for my ducts. OPTIONS? MORE CHARGES?! Oh baby you won’t get another dime out of me. I have NEVER missed so much work for one company to completely screw up a job at my house. Honestly at this point, see you in Circuit Court. If you think you are keeping my money for this lemon think again.