Total Air Air Conditioning & Heating

Reviews

• MY

  MASTER Yang

  2 days ago
  5.0
  Total Air did a great job installing our new system. We are very pleased with the services provided. The friendly knowledgeable salesperson Ryan went over our options and explained the pros and cons and cost savings of the differences in various ac units. Ryan and installation crew and office personnel are friendly and committed to helping their customers. We highly recommend Total Air.
• GR

  Grace Raven

  Jul 3, 2026
  5.0
  Alvaro was wonderful. I absolutely love this company, I had Caleb come out in January and he was also wonderful. My landlord had a different company come out a few days ago, and I really didn't enjoy that experience. But these guys are thorough, not awkward, very easy to talk to, and they make sure to tell you all the details that you need to know. Love these guys!
• TM

  Tyler Moore

  Jun 29, 2026
  1.0
  I give the sales side 1 star and the installation side 5 stars. The guy came out and sold me a unit that they didn’t have in stock and after signing all the paperwork he cancelled my order without letting me know. I then called and spoke to a manager who helped me get my order back. Overall communication and organization wasn’t great. Also was told I was going to get a 2025 model. After looking today the unit is 2023 and condenser is 2024. Don’t love getting lied to.
• DM

  Danny Mennel

  Jun 26, 2026
  1.0
  If i could leave a Zero i would as no service was actually completed. I signed a contract and scheduled a date 2 weeks in advanced to have my A/C unit replaced. I was happy with the salesman Ryan V. Then today i receive an email and text verifying the job for tomorrow morning. Then 4 hours later i receive a call stating no team was available to complete the job tomorrow. They want me to reschedule, i told them that i would call back. When i did call back they now state the issue is that a part wasnt in stock. I'm sorry you have had two weeks to get that part in stock why am i finding out about this 20 hours before the job is supposed to start. They say they will get more information and call me back. After 2.5 hours they still had not called me back so i have to call them and get the same run around with almost 20 minutes on hold. Now i have to wait a month to get the A/C replaced ( as this is why i scheduled when i did ) by them, no screw that, i will not be doing any busisness with them and will never recommend them if anyone asks. Terrible
• DG

  Daniel Gould

  Jun 25, 2026
  4.0
  The technician, Caleb, did a fine job once he arrived. The scheduling left some room for improvement. The arrival time was approximately 4 hours later than I expected & I received no updates until I called in and then there was no advance notification received (alert) when the tech left the prior job although I told it would be automatically sent. He just “arrived” finally. That said, the tech was thorough & polite so the “actual work” was well received.