They canceled two appointments this week, spent 5 hours waiting the first time then about 10minutes after my window I received a text explaining too may emergency calls, so I reschedule for Friday and they said I would be first on the list, I again waited 5 hour from 8am until 1 pm, I called in and was told it would be about another hour, then I received a text canceling my appointment again, too many emergency calls it said. So I called in again and was told it because of the hurricane, the high winds, rain and storm surge coming in was the reason, I live in Mandarin and I was under the impression the hurricane was going into the panhandle of Florida. So I will find a good company that has scheduling figured out and wont keep passing me over. The reason I called in the first place was the good reviews, now that's questionable.
VD
Victoria Dexter
Sep 15, 2026
A genuinely frustrating company to work with. They replaced our ac ducts, and when we had issues with it, they had to come out 4 times to still not know what was going on with it. We hired a different company to look at the issue, they were able to diagnose it immediately. Lickety split installed the ac ducts incorrectly. They cannot make it to the appointments they schedule within a reasonable timeline, they are always late (if they show up at all) even though they give themselves a 5 hr window to arrive. You call and get ai bots, you message them and it's ai messengers. It's nearly impossible to get a human with a brain to your door. I've been waiting for this repair to happen for over a month, and we keep getting dragged around. Do not waste your time or money. We spent a TON of money to have this much of an issue.
MK
M-Claudine karengera
Sep 11, 2026
Today I'm speaking from the bottom of my heart how Lickety Split bring water back to my home. While everyone charges a lot of money. Lickety come over to my home and done miracle by turned water back into my house. Lickety Split thank you very for what you done today I'm truly grateful.
Got a quote last Friday 9/4, signed a contract and put 50% down and they were to come later that day at 2:30 to reseal all ac ducts. They then pushed time back to 4 then to 5pm. We said 5 wouldn’t work so they agreed to 4 but no one showed until 4:45pm. Two guys show up and we’re not prepared to do the job as quoted and in contract. Back and forth between them, scheduled, and sales guy and they left. Scheduler called back stating they could come sat or Monday but neither worked for us. Agreed to today between 8-10am. It is 10:52am and we are getting the run around and have called requesting a manager and was told one would call right back. We are requesting a refund yet no one has responded to us.
NW
Nickie Woodworth
Aug 26, 2026
I normally don’t do reviews especially bad ones, but I think this one is warranted. If I could Lickety Split of Jacksonville would not even get a 1 star. Let me explain and sorry for being so long.
Tuesday, Aug 18, we had a tech come to the house to tune up our A/C. It started out good till he open the main handler in the garage. He found that it had mold and other stuff from the duck work. When he went up in the attic he found that there was a hole in the duck work and it had been sucking in instillation. He made a call to a project manager. I made the mistake and did not get a second opinion but went with them. They quoted us a $14,000 job to replace the ducking. Now before I go any further, please let me know tell you that we are a household on a very tight budget because my husband is retired. They did not offer us any discount for being senior citizens or the fact that my husband is a vet. Nothing.
The next day 2 techs show at around 10 am. Yes, 10 am. First they turned off the A/C, then they started to tear out all of the duck work. During this time, they turn the A/C back on, at which at first I did not mind, to help them up in the attic. This went on for 3 days. On the 3rd day only one of the tech show up to finish the job. Near the end, he mis-step and almost came thru the ceiling. He is fine, he was able to catch himself. He informed us that someone would be out the next day, Saturday, to fix the now hole. Nope no one showed up. No call from the company. We finally called, and was told it would be Sunday. Sure enough a tech showed up to fix the hole, at this point it was almost 2 or 3 in the afternoon. At this point we were told that a tech would be out on Monday to clean the hot water heater, this was to offset all of the issues. Nope no show and no call. On Tuesday, 8/25, a tech finally showed up at 8.00 pm to re-turn the A/C handler. We told him that something was not right because the 2 spare bedrooms and the main bath were hot. He looked up in the attic, and said there was an issue. He supposedly call a project manager and then left. We made a call, the guy that I spoke to was to have called us back, Nope, once again, no communication. I call Wed 8/26 to talk with a manager, I suppose did, but the way she responded was not in any way a manager that cares about their company and making a bad issue right talked. We finally found out around 10am that a tech would be out to our house around 1-6pm. Nope no tech. I can’t even say they are not going to get paid because the finance company has already paid them even thou we have not told them the job is complete. At this point I hate to see what my electric bill is going to be for this month because of this past week and half, and do you think they are going to help. NOPE.