Direct Tools Factory Outlet

Reviews

• PP

  Parker

  Jul 1, 2026
  5.0
  I only stopped in to grab a portable drill and somehow walked out with a grinder and a grass cutter too 😂. If you're into DIY projects, this place is honestly dangerous in the best way. There's just so many tools to look at. What I liked is they had options for pretty much every budget. Whether you're just fixing stuff around the house or need something for heavier work, they've got plenty to choose from. The staff also helped me compare a couple models instead of just pointing at the expensive one. Prices were better than I expected and they had a few good deals going on, so I ended up saving a little too. I'll definitely be back because there's already a few more tools I have my eye on.
• JF

  Jamie Faulkner

  Jun 21, 2026
  1.0
  I bought a leaf blower here within the last year or so and the battery won’t hold a charge. I get it- I don’t have the receipt… but my gosh, the manager with blondish hair is so rude and a “know it all.” We probably would have bought a new battery, but her attitude is so bad. I noticed many others have mentioned this lady in their reviews. They are correct. I mean, this place sells refurbished tools…. Why not take my defected battery (so it does not end up in a land fill) and offer me a deal on a new one? Whatever. Going with the reliable Dewalt moving forward.
• KS

  Kirill Semenov

  Jun 21, 2026
  1.0
  Battery lasted under 20 cycles. Because we had no receipt, they told us to get lost - though both the battery and tool are stamped with their reman logos. Never buying again.
• DB

  David Biron

  Mar 29, 2026
  1.0
  Website says open at 10 am. Sign on the door says open at 12 noon. Wasted a trip all the way down here to find them closed.
• JJ

  J J

  Mar 17, 2026
  2.0
  The woman working here must be having a bad day or something. Very matter of factly and not very helpful you could definitely tell she didn't want to be there

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