Manasota Flooring

Reviews

• MM

  Michael Mayer

  2 days ago
  5.0
  Terri and I met with Serena and we immediately knew she was committed to helping us select the right flooring for our home. Serena was patient and very easy to communicate with during our “unsure” phase. Manasota Flooring handled every detail and kept us well informed. We simply cannot say enough about Serena and Rob. We only wish there were more than 5 stars!
• LM

  Louise Marek

  2 days ago
  5.0
  Santiago just completed our new living room tile floor, and it is gorgeous! His detail, precision and workmanship is outstanding. Serena is an all around flooring expert and lovely to work with. Excited to have them carpet bedrooms in a few weeks . Thanks!
• JP

  John Prisco

  3 days ago
  5.0
  We just completed a second carpeting project with Manasota Flooring. From our initial meeting with Serena to this second project with Manasota, we could not be happier. They kept the project moving on schedule and the installation was professional and flawless. We liked them the first time we used them and were happy to have a second project with them. Manasota Flooring is a great choice. We highly recommend them.
• DP

  Darlene Parker

  Sep 29, 2026
  1.0
  Disastrous Customer Service, Misleading Estimates, and Ruined Floors We hired Manasota Flooring (Sarasota, FL) to replace the carpeting in our four bedrooms with Shaw luxury vinyl flooring to match the rest of our new construction home. The experience from estimation to final installation was plagued by inaccurate information, hidden fees, and a completely unacceptable final product. 1. Inaccurate Project Scope & Broken Promises During the estimate, the salesman (Larry) assured us that the toilet in our second bathroom would not need to be pulled up. We explicitly questioned this because we had a brand-new smart toilet scheduled for installation by our plumber the following week. Larry insisted it was unnecessary. However, on installation day, the crew refused to start unless the second toilet was removed. After a heated dispute, a manager agreed to reimburse us $350 to cover our plumber's cost to reinstall it. 2. Excessive "Hidden" Fees and Petty Retaliation The original contract stated that floor leveler was an extra charge "if needed." Larry verbally assured us that in all his years of experience, a job had never required more than one bag ($70). Upon completion, we were slapped with an additional $490 bill for seven bags of leveler. When I disputed this, they initially agreed to reduce the charge to two bags. However, when I pointed out that they had over-ordered materials—leaving 6 unused boxes of flooring worth roughly $600 at my house—the salesman retaliated. He stated he would take back the over-ordered boxes but would reinstate the full seven-bag leveling fee out of spite. 3. Ruined, Filthy Final Product The actual installation quality is deeply disappointing. The installers left the floors covered in what appear to be permanent, dirty footprints. Despite washing the new floors four separate times, the stains will not come out. When questioned, the salesman claimed they do not use glue, yet the floors look permanently filthy. Final Verdict We are completely unsatisfied, hate the final result, and are now in a position where we have to pay a completely new company to rip out this work and start over. Save yourself the headache, hidden fees, and unprofessional retaliation—do not use Manasota Flooring.
• DR

  Debra Ruppert

  Sep 23, 2026
  5.0
  Professional and responsive every moment of business transaction from sales, planning, installation and final review. To each crafts person and representative THANK YOU. Team approach evident in all you do and the product outcome is seamless and lovely. Our floors are great !