AirNow Air Conditioning

Reviews

• CL

  Cindy L

  1 day ago
  3.0
  I have only had the system for 4 months. It took them until the next day to come fix it. So all night we sweated & could barely sleep. 8:30am they showed up. Took them till 2:30 to get it running again. I'm not really happy with the unit, it is always having issues, we're constantly having to shut it down at the breaker for 10 minutes to get it running again. Their service is good, definitely not same day but next day. Justin had to leave for 2 hrs to go find parts & did get the mess running again. Extremely disappointed with the new LG system. Given the issues I've been having I feel like this was a bad investment. 😔
• MT

  Mark Trieglaff

  1 day ago
  5.0
  Jarett was great about calling and saying how long before arriving. Explained the process and what he was looking for. We discussed a few other options but not sure if keeping the condo or not so declined at this point. Would definitely use Airnow and Jarrett again.
• JG

  Jarrod Gilbert

  2 days ago
  1.0
  Writing this as a contractor doing work for a homeowner. We pulled a permit that is held up because Air Now did not close their permit out over a year ago. They are claiming that they are not responsible for their permit that they pulled even though they are the ones that pulled it. Lucas in their permitting department is telling me that I now have to pay one of our people to sit over there at the home all day and wait for the inspector to close out their permit. They are pushing the responsibility for their permit onto our company. Lucas hung up on me while I was trying to figure out why we are now responsible for their permit that they didn't take care of. We are trying to close it out as a courtesy to our client and Air Now seems to only want to push the responsibility off onto us or the homeowner which is absolutely absurd. I have been doing permitting for over 10 years and this is not how it works. Any contractor that does not take responsibility for their permit is not a contractor I would work with. Maybe this will finally get their attention and get them to take care of their responsibility. I would NOT work with these people and definitely not Lucas.
• JN

  John Noren

  May 10, 2026
  5.0
  So impressed by Jarrett, Dan and owner Don. They're collective approach to solving my cooling issue was absolutely impressive. They were up front, honest and kept me in the loop constantly. They made sure I understood everything. Truly impressive customer service! Highly recommend. Miguel and Adie did such a GREAT job today installing our new split unit for our master bedroom. BTW, the unit is incredible and almost silent while running. Just get more and more impressed with Don's personnel.
• JS

  Justin Stevens

  May 9, 2026
  5.0
  I worked with Phil from AirNow recently for a property I manage out of state. He took the time to send pictures and walk me through his recommendations on the phone. When it came time to solve the problem, he presented me with options at different price pints and shared his advice from years of experience in the HVAC industry. That process left me feeling confident about the choice I was making was the best long term solution. I’d highly recommend this company. Their customer service team is responsive and courteous and their technicians are knowledgeable and have high integrity.

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