Floor Factory Outlet

Reviews

• JL

  Janet Leclerc

  May 7, 2026
  1.0
  Buyer beware! Purchased 1 box of LVP to do some repairs on flooring previously purchased here. Never received the special order. The President of the company refused to refund my pre-payment, stating I could not prove that I did not receive the product. Although, I did not sign for or receive the product.
• JB

  Jason Briggs

  Apr 26, 2026
  5.0
  Totally satisfied. Honest, helpful, and patient staff! Especially Tom. Very reasonable prices compared to big box stores.
• JS

  Judith Shine

  Mar 16, 2026
  5.0
  I’m absolutely delighted with my new flooring and the entire experience from purchase to installation. Charles Bowman, the salesperson, was extremely knowledgeable and helped me choose exactly the right flooring for my room. He took the time to answer all my questions and made the process easy and enjoyable. Luis (of Luis F, LLC), the installer, did an excellent job. He was fastidious, worked efficiently, and paid great attention to every detail. The finished floors look great and he left everything spotless. I couldn’t be happier with the result and highly recommend them!
• JJ

  Janna

  Mar 4, 2026
  5.0
  Great store with wide variety of products and very reasonable prices. Exceptional customer service as well. Tom and Charles went above and beyond in helping me select the right products for my many projects. Highly recommended.
• JC

  Jesus M Lopez Chucho

  Oct 13, 2021
  5.0
  Super friendly and affordable prices.

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