Ellington AC & Electric

Reviews

• CR

  Craig R.

  2 days ago
  5.0
  Easy to get in touch with, responsive to questions and concerns, and willing to work through issues to find solutions in a timely manner. Communication was clear throughout the process, and I appreciated their commitment to getting things resolved. I would gladly recommend Ellington for future HVAC service needs.
• BH

  Brenda Hersey

  4 days ago
  5.0
  I have been a customer for many years. I have continued to receive excellent service. This week my system shut off, I called at 8 pm, they put me on the schedule the very next day. They keep you informed throughout the day of when they expect to arrive. Sean arrived timely, he was very nice explained everything as he went and performed my semi annual inspection while he was there since it was scheduled in two weeks. I have found all of their service reps to be polite, clean and respectful. They also love my cats. 💚
• KK

  Kimberly

  Sep 30, 2026
  5.0
  Shane Smith with Ellington Air Conditioning & Heat was fantastic! He was professional, knowledgeable, friendly, and took the time to thoroughly explain everything he found during our system check. He went over his recommendations clearly without making us feel pressured and answered all of our questions. Shane truly made us feel like valued customers and provided excellent service from start to finish. It’s refreshing to have a technician who is both knowledgeable and personable. Ellington is lucky to have Shane on their team. Highly recommend him!
• SV

  Steve Valliere

  Sep 23, 2026
  3.0
  The work done was great, extremely quick and the technician was better than Ellington deserves. He even told (warned?) me that I would probably get a more fair price from a small, local service than Ellington. I didn't know how honest he was! My Carrier unit is about one year past the warranty, so they added an extra fee to the bill called something like a "Carrier out of warranty service adjustment" that nearly DOUBLED the bill for a job that required two parts that cost them about $200 each and 45 minutes or work on site: over $2600 after several supposed "discounts" from the more than $3000 of the pre-discount bill. Well, I'm never calling them again. Great work, but you will pay at least triple what it should cost. You decide.
• KS

  Karri Severin

  Sep 18, 2026
  5.0
  ⭐⭐⭐⭐⭐ Outstanding Service — Huge Kudos to Trey & Dearrion! I want to give a HUGE shout-out to Trey and Dearrion from Ellington Air Conditioning! They came to my home today to perform routine maintenance on our A/C system, and the level of service they provided was truly exceptional. Both gentlemen were incredibly professional, courteous, knowledgeable, and thorough. They took the time to explain what they were doing, answered my questions with confidence and patience, and made sure everything was taken care of properly before they left. Their professionalism and attention to detail were impressive, but what stood out most was their customer service. Trey and Dearrion represented Ellington exceptionally well. It is refreshing to have technicians come into your home who are not only highly skilled at what they do, but are also personable, respectful, and genuinely committed to providing excellent service. Ellington Air Conditioning is fortunate to have these two gentlemen on their team. Trey and Dearrion deserve to be recognized for going above and beyond! Thank you both for an outstanding experience. Five stars all the way!

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