John C Cassidy Air Conditioning & Plumbing

Reviews

• JG

  Jon Goldman

  1 day ago
  5.0
  My father in law's AC unit was 22 years old. It was old and needed replacement. They dont even have parts for it anymore. Cassidy AC has lots of units in the condo building so I called them. We needed a rush since my father in law is not well and always at the condo. Doug from Cassidy was excellent. He understood the situation and worked with us on the proper choices for replacement. The techs who did the hook up were great as well. Cassidy pricing was fair - they provide good products and the unit came with a 6 year warrantly. They knew what they were doing. Overall, very happy with the unit and the service.
• GB

  GJ Belenzon

  4 days ago
  5.0
  Sonny, was punctual and prepared. JHe spent about two hours going over all the work that was done the night before to make sure the younger technician did not make any mistakes. I suggested possibly trying a different thermostat since everything else has been changed. This is the two hour mark. I had The original thermostat replaced by Cassidy last year with a new nest.l Device. The nest was unprogrammed, The nest was working just fine Since the installation last year, and during during the first service technicians l. I would guess that in troubleshooting with MICHAEL somewhere in the process, it was reset to factory default. after three visits in a week and the technician showing up at the end of the two hour window and then staying for 2 to 5 hours was a great inconvenience however, we are pleased that the air-conditioning has been restored. Thank you
• LE

  Lauren Edwards

  Aug 6, 2026
  5.0
  Martin has provided incredible service, accommodating us in the schedule very quickly each time we’ve had HVAC needs. His knowledgeable recommendations have been very valuable. Anderson also provided courteous, thorough service, patiently answering all of our questions and being respectful of our home. The service at every touch point with Cassidy has been great.
• LW

  Laurie Weigel

  Aug 3, 2026
  5.0
  Angel Class the A/C technician came out today on August 3, 2026. He has been thus far the most thorough technician I’ve had over the many years that we have been with John Cassidy. I was impressed with his knowledge she was able to answer my questions and even gave me food for thought in regards to how the air-conditioning air handler worked. I’m gonna request if possible if he can be our technician here forward that would be great! There’s nothing I love more than professionalism packed with lots of knowledge and experience thank you angel!
• MW

  Matthew Wash

  Jul 31, 2026
  1.0
  This company lied to me about cancelling a prior invoice after they got my money. The company agreed to waive a service invoice if I moved forward with a big repair. After I paid for the repair, they went back on their word and then insisted that I had to pay for the prior service invoice as well. Make sure you get invoices or discounts put in writing when dealing with this business… they do not communicate well internally or are not trustworthy

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