Family First Cooling & Heating

Reviews

• CH

  Charles H

  3 days ago
  5.0
  Family First are great! I switched to them from a previous AC company and am very happy I did so. Honest pricing, suggestions, and work has always been done to our satisfaction. I have replaced AC units with them, duct work, etc., and would recommend them to anyone looking for a reliable and reasonable service within SWFL. Great people too!
• RR

  Rachel

  Sep 16, 2026
  5.0
  Great experience, very attentive to detail when they came for the estimate. When they installed a new AC they took steps to avoid mold growth. They listened to our concerns and addressed them well.
• AF

  Andy “Foxrider”

  Sep 9, 2026
  1.0
  Lousy driving
• BE

  Bridget Eavez

  Aug 22, 2026
  5.0
  I'm just a tenant, in an apartment...ended up needing a whole new system.To my surprise , My landlord went with another company, but had it been up to me , I would have chosen these guys. Lannis was my technician. From the moment he arrived he explained what the problem was and what would have to be done to fix it. He really wanted the job to be done right , where it would last ...NOT just a quick fix. He was willing to come back, even if it was late, and put coolant in if my landlord agreed. He kept me updated every step of the way. In the end, he was just happy I had air( after 5 days) .... because customers matter most to this company.
• LS

  Linda Sposito

  Aug 20, 2026
  5.0
  During the hottest week in Florida my old unit broke down. Family First have been performing routine service for me since Ian when repairs were needed, to today. Lanis and crew are honest and trustworthy plus my dog likes them. This week as soon as I notified them when my old unit died, i heard back right away. Family First jumped right in and helped make an uncomfortable situation much better. A portable ac was delivered and installed in the interim. The new unit was ordered, placed and installed, hurricane pad, straps and airhandler all installed within a couple of days. 👌 They stand behind their name and treat customers like family. Highly recommended, professional, quality work, courteous and affordable pricing. ⭐️⭐️⭐️⭐️⭐️