The Flooring Center

Reviews

• GS

  Glen Simon

  Apr 28, 2026
  5.0
  I have used The Flooring Center for three projects in my home and will continue to use them for all future renovations. I have used them to install turf for an indoor golf simulator, tile for the guest bath, and most recently wood and stone for the master bedroom. Eric and Andrew are always available for questions and do everything they can to ensure the job gets done right, but most importantly, to the desire of the customer. i have sent them many photos and requests for my home and they always find me the product necessary. You can tell this is a family run business and you are treated as such. I love being able to discuss the projects with people invested in the company, not just employees. Run to this family owned and operated company for all of your flooring needs.
• JN

  Joseph Neal

  Apr 24, 2026
  5.0
  Great service and pricing. All the work was done on schedule. Highly recommended!
• JS

  Jim Sehr

  Apr 23, 2026
  1.0
  VERY poor/RUDE “Manager “ (as he presented himself) at the Dr. Phillips location. We purchased flooring from this location about a year ago (via a contractor). We are now doing our own project (no contractor). My wife called the store yesterday, and spoke with this “manager”. He asked “ who we worked with” last year. My wife told him (repeatedly) she didn’t remember. Finally, she asked: “It doesn’t matter— this is a new order and I just want to buy some flooring”. He(VERY rudely) “Well, it matters to ME!” In spite of his rudeness, my wife agreed to give her name and number, and the “manager “ said someone would call today. No one called, so we went to the shop. As soon as we mentioned that no one had called us (good businesses do what they promise), this “manager” Again persisted on asking who we worked with before—he, clearly, had not tried to find out (as he had said he would. We were very exasperated at this point, and when we said “ it doesn’t matter— we want to buy some flooring!” He got very rude and said “if you’re going to be aggressive to me, you should leave the store now”!! This man was very rude and unhelpful. Any salesman, much less a “manager” (if he truly was one) should know how to handle a frustrated customer! He, obviously, had no interest in selling flooring to a customer— and now has lost both a past and future customer. No wonder he was sitting alone in that store with no customers! We won’t be back and neither will any of our many friends. Addendum: as you can see—. This “manager” is a liar and covers himself with his owner. NO ONE used obscenities or profanity! I would expect a reputable business owner to investigate BOTh sides (no one contacted us) before posting such a nasty reply! Thank you for giving further reason to never use your business again!
• JG

  Judy Gilmore

  Feb 12, 2026
  5.0
  Thanks to Jennifer Gavigan & The Flooring Center for updating our home with wood flooring and working with Milliken Carpet for the wonderful transformation of our stairs with leopard carpeting. They breathed new life into our old house!
• KT

  Katie Thomson

  Dec 21, 2025
  5.0
  We love both of our carpets from The Flooring Center and were impressed with the selection and pricing. We also appreciated the professionalism of the installers. We plan to buy several more carpets and some wood flooring there as we continue to renovate our home.

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