September 1st of 2008, I, José Roberto Ferrarezi, started my new company called Roberto’s Floors. At that time I was the one doing all the estimates and installations. God always came first in my personal life and business. Honesty and professionalism were and still are the foundation of this company. Through the years our clients became our biggest and best advertisers and supporters. With this huge acceptance and support by the community we have 2 showrooms in The Villages today and a team of more than 60 collaborators. I am very grateful, from the bottom of my heart, to God and to our customers for the trust instilled in us. God bless us all. -Roberto
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.