United Rentals

Reviews

• MH

  Marsha Haney

  Feb 11, 2026
  5.0
  ⭐⭐⭐⭐⭐ I recently had service work done at United Rentals in Nokomis, FL and worked with John. He went above and beyond with communication and service from start to finish. He kept me informed throughout the process and made sure everything was handled promptly and professionally. Five-star experience all the way. I would absolutely use him again for equipment repair or maintenance and highly recommend asking for John if you need service ~ Glen K
• BF

  Brittany Flavell

  Oct 25, 2024
  1.0
  I called all over the mid state area of FL to find 2 pieces of equipment to rent I found them in Fort Myers via Austin who was super helpful. I worked a reservation Tuesday - I was happy to go pick them up in person. The sales guy, Austin told me he could transfer the equipment to a location closer to me, and they could deliver Friday for my job Saturday I got ZERO communication, and called in today (Friday) to ask where my equipment was. I was told by the manager NICOLE at the Nokomis location that Austin "never promised me any equipment" and I "was the only one not on the same page as her and him", which was not accurate. Austin confirmed with me the Nokomis location requested the transfer on their end after my reservation had been submitted, and then gave to equipment to another client The Nokomis manager told me "I should have spoken to her like all her clients do" and she had a wait list of people waiting for equipment - which I never would have encountered if I had just picked it up myself like I had intended to do in the first place Now I have no equipment till who knows how long, until Nicole decides to get me something and my reputation with my client is completely compromised for not coming through on my word, and messing up their scheduling on their fence install. Totally unacceptable, and I do not recommend working with Nicole Lipperman ever, she should have had that equipment already sourced for her clients if she was doing her job - instead of taking my reservation when she saw it come through. Austin did his job, tried to help me, and further tried to save me time from driving down to pick up the equipment - Nicole was rude, unethical, and immoral. BE WARE DO NOT TRANSFER EQUIPMENT TO THIS BRANCH. Just go get it yourself once you locate it.
• HM

  hinton montgomery

  Mar 1, 2019
  1.0
  Monday went to get a piece of equipment and they didn’t have all the parts, said they would have everything ready for pickup on Friday. Talked to same desk clerk that told me this and set up the reservation for today and still nothing. He tried to act like there was nothing set up and when I reminded him of the actual conversation he finally apologized. I appreciate them trying to work it out but if you promise something, follow through.
• AA

  Adam

  Aug 14, 2018
  5.0
  Nice, friendly and hard working employees.

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