One Hour Heating & Air Conditioning

Reviews

• CC

  Christopher Creary

  3 days ago
  5.0
  Michael Horn was very knowledgeable and amazing to deal with. From the moment we made contact he had a very calming and easy going presence about him. He diagnosed and solved my problem immediately while also educating me along the way. If I had my choice I would choose Michael to always be my AC repair man. Thank you very much Michael, I really appreciated you!
• JW

  Jeffrey Walker

  May 12, 2026
  2.0
  We had a broken coil. The first Technician was Jamaican and very hard to understand (name was Holton Louis Juste) In Oct 2025 had a new $14000 4 ton A/c installed by one hour. Holton insisted that my wife pay him $82 , even though we have 3 year labor and ten year part warranty. All he did was diagnose issue. We are in the process of trying to get a refund. Next technician prudensky Ortella was here 5 hours, but was able to fix the problem. And was able to communicate much better. He did not attempt to take a pay out.
• MA

  Mark A

  May 11, 2026
  1.0
  Complete and thorough work was not completed. The capacitor was not checked during the routine maintenance call and less than 24hours later the capacitor failed which in turn blew the fan motor. If that was caught in the regular maintenance the capacitor could have been replaced but the motor would not have needed to. I also did not receive a report. It was the follow up visit that revealed the capacitor was not checked.
• GN

  gerti nasto

  May 7, 2026
  5.0
  We called One Hour Air to get our ducts clean. One of their technicians, Aurold came for an estimate and found that there was mold in the unit. He was very thorough with their processes of removing the mold, cleaning the ducts and making sure mold doesn’t grow back. We decided to go with them. They were able to get us on the schedule quick. They did a great job, their team was clean, and very thorough. I highly reccomend them!
• JC

  James Cermak

  May 5, 2026
  5.0
  From my first contact with One Hour A/C & Heating of Naples to replacing our old system to trouble shooting along with 6 month inspection & now for the tune up before summer, all their techs have been TRUE professionals. Rafael who did the tune up, took away all concern of any problem which could arise. PS, I have referred a friend to One Hour after another company tried to take advantage of them. They as well are COMPLETELY satisfied. JOB WELL DONE!✌️🙏

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