Air Solution and Repair

Reviews

• AA

  Adriana

  1 day ago
  5.0
  Bryan and Alexis came to our place to install the indoor and outdoor AC units, and we honestly couldn’t have asked for better technicians, they were truly amazing! They worked super well, they made sure that everything was done with carefulness, they were awesome and super nice!! 10 stars out of 5!
• HW

  Howard Wolfson

  5 days ago
  5.0
  I recently had Air Service provided preventative service on my Carrier unit. Hector arrived on time, explained what he was doing and did a thorough job. I'm glad I gave them a try.
• EV

  Emilio Valdes

  Oct 14, 2026
  1.0
  Una experiencia muy decepcionante Mi experiencia con Air Solutions and Repair LLC fue sumamente decepcionante y poco profesional. Tenía un trabajo programado para realizarse en mi casa, por lo cual tuve que sacrificar un día de trabajo y reorganizar mis compromisos personales. Sin embargo, la compañía incumplió con lo acordado y ni siquiera tuvo la consideración de avisarme con anticipación. La justificación fue que el técnico había tenido un supuesto “percance personal”. Entiendo perfectamente que pueden surgir imprevistos, pero lo que considero inaceptable es la falta de comunicación y, peor aún, que la persona que se comunicó con mi pareja ni siquiera hiciera el esfuerzo de ofrecer una solución o alternativa. Como cliente, me queda la impresión de que esta compañía no valora el tiempo de las personas ni comprende la importancia de cumplir con sus compromisos. Desconozco si simplemente perdieron el interés en realizar el trabajo o si esta es su manera habitual de manejar los compromisos con sus clientes. Lo que sí puedo afirmar es que mi experiencia reflejó una falta de profesionalismo, responsabilidad y respeto. Una compañía no se define solamente por el trabajo que realiza, sino también por la manera en que responde cuando las cosas no salen según lo planeado. Lamentablemente, no puedo recomendar sus servicios basándome en mi experiencia.
• AR

  Alex Reyes

  Oct 12, 2026
  1.0
  I contacted this company because I was experiencing a humidity issue in my apartment and wanted them to inspect my AC system and determine whether it needed cleaning. I had also used this company previously for duct cleaning, so I decided to call them again. The technician inspected the unit and showed me that the coil was dirty. However, he spent most of the 45–60 minute visit explaining that because my AC system is about 14 years old, if he cleaned the coil with the chemical they use, they could not guarantee that the coil would not develop a leak afterward. I completely understand that an older system comes with risks, and I appreciate being informed about them. However, I called looking for help with a specific humidity problem, and I left without a solution. Instead, much of the conversation became focused on replacing the entire AC system, which I was told would cost around $9000. Regarding the cleaning itself, I was initially quoted approximately $650. The technician then told me he had made a mistake and corrected the price to somewhere between $550 and $580. Given the repeated warnings about potentially damaging the coil and the lack of any guarantee afterward, I decided not to proceed. I still had to pay the $120 service/inspection fee. That experience is ultimately why I was disappointed with this visit. I understand that a technician should explain the risks associated with older equipment, but there is a difference between explaining those risks and making replacement feel like the only reasonable option. I called because I needed help solving a problem. Another experienced company was ultimately able to perform the cleaning and service my unit for $350, while my experience with this company left me feeling that the primary focus was on selling me a new AC system rather than helping me address the problem I originally called about.
• ZO

  Zoom Onix

  Oct 12, 2026
  1.0
  I’ve been servicing and installing air solutions units for the past year. Last year, I installed a brand new unit at my grandmother’s property. The installation and first maintenance were excellent. However, when the second maintenance occurred last Friday, the technician, Roberto, only wanted me to renew my membership plan. He didn’t seem interested in anything else. As a side note, I had a UV light installed on that unit last year. As soon as the maintenance technician left, I noticed that the UV light was no longer on. I thought it was a bit of a coincidence that the UV light disappeared as soon as the technician left the property. During the maintenance, he never mentioned anything about the UV light being off or being damaged. In one of the images from the diagnostic, it’s clearly visible. There’s a blue light. I called customer service about this issue, and they’re trying to sell me a new UV light. While Air Solutions has a great reputation and provides excellent service, their maintenance technicians don’t seem to be meeting the company’s standards.