Roll Tite Shutters

Reviews

• CC

  Chuck

  6 days ago
  5.0
  I scheduled a maintenance check. They showed up on time and we're done within the estimated time. They were courteous and knowledgeable. I purchased a roll down shutter from them several years ago and they have kept it working flawlessly. I would recommend this company for your hurricane shutter needs.
• LW

  Linda Wagner

  6 days ago
  5.0
  I had a very prominent shutter company install shutters back in 2021. I live on the coast and have 3 cathedral windows that need protection from storms and hurricanes. With such tall windows, shutters were my best option. They were installed without difficulty. Upon their advice, I operated my shutters once a month to ensure they were working properly. When I was having difficulty with the middle shutter, I called the original installer for help. I started calling approximately 3 months ago, requesting that someone come out to determine the problem. At first, the regular office person who scheduled the appointments was out sick. Since I had not heard back, I called again. The office person said that the crew was scheduled way out with new installations and couldn’t get to me right away. So my appointment was scheduled for a few weeks out. Before my scheduled appointment, the personnel called to say they had a cancellation and that the crew could get to my windows that day. She then asked if this was a one or two-story window. I said two-story. Then she said they couldn’t come out after all because they didn’t have the tall ladders on their truck. So, the original set date was back on. When the original date came up on Friday, she called and said two service members had called out sick that day and couldn’t come. I was ready to schedule another date, but she asked me if she could get in touch with me at the beginning of next week. I never received a call from her, so I called again, only to get an answering machine. I left a message asking them to call back, but to this date, I have not received a call. That is when I called RollTite Shutters East, Inc. They came out the next day, fixed the problem, and showed me features on my remote that I did not know. Additionally, they will schedule me for the annual maintenance shutters typically require, even though they were not the installers. What a concept. My advice to someone considering installing shutters is to check how the installer handles repairs or follow-up calls. My shutters had a 10-year warranty, so I was well within the warranty period. Thank you, RollTite, for your excellent service, for coming so quickly.
• SQ

  Susie Q

  May 11, 2026
  5.0
  I needed parts for my storm shutters at the last minute. These were the nicest, friendliest, and most helpful ever! Awesome service!
• EO

  ELIA OSBORNE

  May 7, 2026
  5.0
  Excellent customer service, Noah was very knowledgeable and well prepared, his presentation was right on point. No waiting for his estimate, he was able to print right out of his truck, we were impressed.
• GB

  Gwendolyn Berkowitz

  May 6, 2026
  5.0
  Their sevice is absolutely top notch. They were on time, respectful a most importantly, very knowledgeable. Great service at a great price. They're without a doubt the best in Brevard.

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