DO NOT USE SCAMERS ,I’m a first time house owner and they use my inexperience to take a lot of money Terrible costumer service I got Change 11500 dollars on a job that is no more then 4000 of changing a well motor and put 80 feet of cable and connect it to the panel and got charged for stuff they didn’t even do or I have in my house they put in the contract that they work on my plowing on my sewer which I don’t have because I have a septic tank they put some water heater bull shit and in the price that I originally saw it was 5500 the they told me about a help program for house repair and said that the 11500 was like the max money I had in the program and they would only take the money for the job they end up over changing and they would not talk to me and I have tried to reach them several different times , wen the job was done the workers make me sing a table that the job was completed with out showing me that I was getting over priced and they didn’t even finish the job right because they didn’t get water softener working wen they left .Do not use after this happened I investigated and they have over 157 complaints and claims on the bbb and they use there badly explain paper work as a escape from the over price work they do and they won’t even give me the paperwork I need for my insurance company to got money so I can the money for the shit show they are making me go through
AVOID THIS COMPANY AT ALL COSTS!!
I don't like leaving bad reviews, but this company lies and steals from customers. Two years ago, July 23, 2024, I had a plumbing emergency. I called them for help and they said if I wanted service within the next 24 hours that I had to pay a $99 up front fee on my credit card to ensure faster service. I was having a hard time finding anyone available so I paid the fee, which I was told would come out of the bill when they arrived and took care of my problem. They gave me a window for the next day and then never showed up, never called me, nothing. Completely ghosted. I called them and the person who answered the phone was very rude and told me 'yeah they just had a shortage of technicians that day' and that was that. What's worse, I had to call someone else and pay another company to fix my problem because they failed to provide any service. Then when I called them to request a refund for the fact that they never even came out, they told me that they couldn't refund my money. I have called them no less than 7 or 8 times over the past 2 years (I didn't stay on top of it consistently because I was dealing with a death in the family and was focused on other things) and I have been promised about four or five times that I would get my refund. First, I was told I would see it on my account in the next week on my statement, more than once. This last time I called I spoke to a woman who said they'd be mailing me a check. Two years now they have kept my $99 and kept lying saying they would refund me and never did. In this economy, who can afford to give away almost $100 to a shady company that won't even show up to do the job and then keeps the fee? They are shady, dishonest and they will steal from you, given the opportunity! Don't make the mistake of hiring them like I did! Find someone better!
DO NOT PAY UP FRONT
ML
Marcie Lewis
Oct 1, 2026
This has been a terrible experience with Lickety Split. 1st they offered me to com do a FREE tune up on my A/C. I figured they just take a look at my feon and change my filter. Which I have some to change. So the rep told me how my unit is old and need to upgrade my coils, etc. He tells me the cost ($13-20k). I tell him I can't do it due to I'm handling 2 houses (my deceased dad house in Tampa). So he said he would just test it. That was it. I let him do it and was cleaning up my kitchen. He could of done anything to my A/C and me not being wise to it. I trust them to handled because they handled my water heater greatly. Well I went out of town the next day. Was gone the weekend, came back and felt hot on Monday nite. Noticed when I was chilling. Got up notice temperature gage was higher then what was set. So I ask a friend to take a look. He said the the motor sounds working but no air C I ing out and my coils is frozen over so I turned it off. He told me to call Lickety Split back to see about it. So I text them with a bad review. A dispatcher called me Wednesday nite and made arrangements to come back out tonite-Thursday at 5:30. Well I rushed home in time and NOTHING!! No call or text just ghosted and/or ignored. Not cool I said in text and in the review. I mean I got enough going on and now this. Well Free is not always good. Not with Lickety Split!! Terrible service! I even gave out my pound cakes! Wow!! Now I have to call some friends to help get me out of the heat! Sigh! Soooo disappointed in Lickety Split!!
TR
Timothy Romano
Sep 24, 2026
If no stars were possible that’s what we would have given. We had an appointment for hvac tune up done this morning upon the technicians arrival we were asked are you sure you wanna do this today it’s a nice day or reschedule for another day? We assured them yes your here we have an appointment. After learning I was headed to work. They stopped me saying the homeowner needs to be present which is understandable after realizing that there was already a homeowner present and I was leaving for work stated well all homeowners need to be present ?? Needless to say the left without touching the system as they were here to do. From start to finish of a 2 min convo it was apparent they didn’t wanna do the job. After calling in to speak with a manager I was greeted with Aaron who said he was the manager. Aaron could not tell me why both homeowners needed to be present and kept going g back to did you ask the technician? .. I work in the service industry and seen red flags from arrival of technicians to so called management. I would not recommend wasting your time as I did. If they were that eager to get out of work just imagine if they actually got called to fix something. Later I received a message from the neighbor who insisted stay away!!!!! In what world do we live in when both homeowners are mandatory in order to do routine maintenance in the middle of a work week?
I was disappointed with my experience with Lickety Split, particularly the scheduling, follow-up communication, and proposed solutions.
There were scheduling problems on two different days. They initially wanted to come much earlier than I was available, so I had to specifically direct them to come later. Even after arranging the later times, they arrived very late. This made scheduling the service unnecessarily difficult.
The technician, Lance, was helpful while he was at my home. He explained that my HVAC system was rated at approximately 0.20 inches of water column but was measuring approximately 0.40. He told me that the ductwork appeared to be too small and also identified mold/microbial growth. Lance took pictures and specifically told me that I could receive copies of them.
Unfortunately, the follow-up was very frustrating. I had to request the estimates approximately SIX times before I finally received them. I subsequently called and spoke with a manager because I wanted the diagnostic findings and the pictures Lance told me I could have. Despite multiple requests, the company has not provided them to me.
I am also concerned that the proposed solutions do not appear to address what their own technician told me was the underlying cause of the airflow/static-pressure problem. Lance told me that the ductwork was too small, yet the written options I received primarily proposed combinations of a UV light, duct cleaning, AHU sanitization, a hard-start kit, and an airflow/static diagnostic. None of the estimates I received clearly specifies enlarging or correcting the allegedly undersized ductwork.
A UV light may help control microbial growth, cleaning may address contamination, and a hard-start kit relates to compressor starting, but these measures by themselves would not correct undersized ductwork if that is actually causing the excessive static pressure.
The proposed options ranged from hundreds of dollars to nearly $2,000. Before spending that amount of money, I think it is reasonable for a customer to receive the diagnostic findings, photographs, actual measurements, and an explanation of how the proposed work addresses the underlying problem.
I appreciated Lance explaining his findings during the visit. My dissatisfaction is primarily with the scheduling, repeated difficulty obtaining the estimates, the failure to provide the diagnostic documentation and photographs I was told I could receive, and the apparent disconnect between the problem Lance described and the solutions contained in the written estimates.
I would be happy to update my review if management provides the promised photographs and diagnostic information and explains how the proposed work will correct the underlying static-pressure problem.
ADDENDUM, what direct phone number, days, times can I call? what email address to correct this?