Lickety Split AC, Plumbing & Electric

Reviews

• KC

  Kelly Casanova

  3 days ago
  1.0
  I’m leaving this review simply to help other customers make an informed decision. Unfortunately, our experience was not a good one. This company came out to diagnose our AC system. They completed a diagnostic, but did not actually attempt to repair or troubleshoot the issue beyond that. We were then quoted around $6,000 for a compressor replacement, which was extremely concerning to us. Before moving forward with such a major and expensive repair, we decided to get another opinion from a smaller local business. Thankfully, we did. They took the time to thoroughly look over our system, explained everything to us, and had our AC up and running in less than an hour. Our compressor is working great, and we did not need the $6,000 repair we were quoted. I’m grateful we got a second opinion, and I would encourage anyone receiving a major repair recommendation to do the same. We ultimately found a kind, reliable small business that genuinely cares about its customers, and we will be using them going forward. Just providing a warning to anyone who is looking for a reliable AC company.
• JK

  Jazmin Kazravan

  Aug 16, 2026
  1.0
  I contacted Lickity Split to disconnect the plumbing under four bathroom vanity sinks and one kitchen sink in a vacant home before my fabricators arrived. Because Lickity Split required someone to be present, my nephew drove from Gainesville to Jacksonville and stayed at the property for the entire five-hour appointment window. Dalton arrived, and I spoke with him directly by phone in my nephew’s presence. I gave him clear instructions, and he quoted me $600. Dalton later told me the plumbing had been disconnected. I asked him at least three times, “Can I now schedule the fabricators to install the kitchen and bathroom vanities?” He repeatedly assured me yes and told me to call him afterward so he could reconnect the plumbing. This was critical because the fabricators had specifically warned me that they did not have access to a plumber and would leave without installing anything if the plumbing was not disconnected. Their next available appointment would not be until September. Relying on Dalton’s confirmation, I scheduled the fabricators for 9:00 a.m. Thursday. When they arrived, I received calls and video showing that nothing had been disconnected. I called Dalton 21 times with no answer. To avoid losing my installation appointment, the contractors had to urgently find another plumber. I was forced to pay an additional $600 to have the water shut down and the necessary plumbing handled. Dalton finally called that evening, apologized, and said he had been too busy to answer. Because of what happened and the additional money I had been forced to spend, he promised to return Friday morning and complete the job at no charge. When Dalton arrived Friday, that promise disappeared. He told me he wanted $2,700 to complete the job. I said, “You’ve got to be kidding me.” He then called his manager, who told him the price should actually be $3,000. I respectfully asked Dalton to leave. I also learned that Lickity Split may delegate some jobs to independent plumbers. As a customer, however, I saw a Lickity Split truck and a person wearing a Lickity Split uniform. Whether someone is an employee or independent contractor, when they arrive representing the company, I expect the company to stand behind their work and commitments. Most disappointing, I contacted Lickity Split directly on Thursday and filed a complaint about what happened, yet no one took meaningful action to resolve the situation. My experience involved assurances that work had been completed when it had not, 21 unanswered calls during the resulting emergency, an additional $600 expense, a promise to correct the situation at no charge, and then a demand for $2,700 that became $3,000 after a call to a manager. Based on my experience, I cannot recommend Lickity Split.
• JI

  Jack I

  Aug 14, 2026
  1.0
  Technical Incompetence, Predatory Upselling, and Appalling Customer Service UPDATE: The owner replied to this review publicly claiming they were "diving into this right away" and that management would be "reaching out soon to make it up to me." Another day has passed and absolutely no one has contacted me. My AC is still broken, and, again, they completely no-showed my 8 AM - 1 PM appointment window today. This morning I was told I definitely have the appointment window today. I had to call several times throughout the day to finally be told (after 5pm) someone incorrectly filed my appointment and it was rescheduled to tomorrow. All without anyone reaching out to me to let me know. Their public apology seems to be just for show. See attached images for my original review, explaining the faulty, code-violating work performed. How multiple techs contradicted each other and tried to make unnecessary upsells. How multiple multiple days of appointment windows were given, no-showed, and zero communication was given to me up to this point. And how the company tried to find a way out of liability for the re-work before looking into how their avenue out has nothing to do with the work they performed. Most appallingly, Lickety Split is fully aware they are leaving a home with a cancer patient without A/C for multiple days. Again, they have given me several guaranteed appointment windows, completely no-showed every single one, and provided zero communication. Not even from management. What kind of company operates like this?
• AA

  ajohnson4892

  Aug 13, 2026
  1.0
  Use anyone but Lickity Split. I’m a first time homeowner and naively had my HVAC and ducts replaced. Our HVAC went out over a weekend last summer and they were the only company who was able to come out and look at our system. They were extremely quick getting out to tell us that our HVAC system needed to be replaced. We knew it was an old system so we were prepared to hear this, so we bit the bullet and had the system replaced. They quoted us $25,000 and it came with a 10 year maintenance plan where a technician comes out to inspect the HVAC every 6 months. The day after the system was installed, we had an issue with the HVAC not blowing cold air. They came out the next day and fixed the issue, which the technician said was due to the install work being done improperly. Following this, the city inspector came to check the work and found that certain things were not up to code and said he would send this info to LS so they know what to fix. By the time the first tune up was needed, these issues were still not fixed, but I was reassured that they would fix it during the tune up. Getting the technicians to show up when they are scheduled is nearly impossible. It took me over a month to get someone to show up to the house because I was constantly rescheduled. The day they finally showed up, the technician confirmed he was there for the tune up, but said someone else would be out to fix the issues the inspector pointed out. He also said he didn’t have the filter for the HVAC so they had to go to Lowe’s and pick one up. On top of that, one of the technicians was clearly stoned out of his mind. I’m not one to care about that, but it’s definitely not a good look with all the other issues I’ve had with the company. It’s now time for my second tune up and I’m running into the same issues with being rescheduled. They claim that they are too busy with emergency calls, which I understand, but when I’m put on the schedule for a morning appointment, I expect that I will have someone show up at the scheduled time and if they aren’t going to make it during the time window, I expect the company to notify me. Never once have I received a call about anything besides setting up an appointment or having them offer to come inspect my plumbing or electric. Every other interaction I’ve had was due to me having to call and see what’s going on because they simply don’t show up or let you know they need to reschedule. This company is run by sales people who are quick to respond when they think they can sell you on something, but once you’ve signed up, they could care less about providing any sort of quality customer service.
• AF

  Ashley Anderson Fultz

  Aug 6, 2026
  1.0
  Lickety Split came out shortly after we moved into our new home. We quickly found out that the company who had renovated the house before we bought it had done a terrible job. Our HVAC ductwork needed to be replaced, we had a collapsed drain line under our driveway, and we were told before buying the house that the plumbing had been updated. Needless to say, we were completely overwhelmed. I will never forget standing in our driveway, newly married, wondering how we were going to afford all of these unexpected repairs. That's when Lickety Split told us they could take care of everything. They assured us they would get the house re-piped and repaired, and they gave us confidence that we were making the right decision. We trusted them and signed the contract. Two weeks later, we moved back into what we believed was a home we wouldn't have to worry about for a very long time. After spending roughly $50,000, we truly thought we had bought ourselves peace of mind. We believed we had a new HVAC system and new plumbing that would protect us for years to come. Fast forward a year and a half. We noticed the back three rooms of our house weren't getting proper airflow, so we called Lickety Split since everything was supposedly covered under their 10-year warranty. A technician discovered the ductwork had been installed without saddles, causing it to kink and restrict airflow. We were told it would be fixed. That was two months ago, and we're still waiting. Then came the final blow. JEA informed us that we have a leak between the main water line and the house. Naturally, we assumed this would be covered under warranty. It wasn't. That's when we learned something that left us absolutely stunned. While Lickety Split had moved and replaced the drain line, they had not replaced the home's water supply piping the way we believed they had described when they sold us the job. Our understanding of what we were paying for did not match what was ultimately written in the contract. Finding that out after spending nearly $50,000 was devastating. Instead of feeling secure in our home, we're right back where we started—dealing with unexpected repairs, mounting expenses, and wondering what else we're going to discover. The peace of mind we thought we had purchased simply isn't there. I've never written a negative review for a company before because I know mistakes happen. But this experience has been incredibly disappointing from start to finish. Between the installation issues, the lack of follow-through on warranty work, and the misunderstanding about the plumbing, I feel compelled to share our experience so someone else doesn't find themselves in the same situation. If you're considering using Lickety Split, my advice is simple: read every single line of your contract, ask questions until you are completely certain what is and isn't included, and don't let anyone rush you into signing. Unfortunately, based on our experience, I cannot recommend Lickety Split.