FORTRESS ROOFING AND CONSTRUCTION LLC

Reviews

• DO

  Denise Orr

  Jul 1, 2026
  5.0
  Michelle and Stephen are the dream team of Roofing! Seamless experience from start to finish. Thet do what they say, and get it done when they say! I love my new roof! Thank you Fortress 😊
• JM

  Justin Martin

  Jun 30, 2026
  1.0
  ***BEWARE*** If I could give 0 stars I would. Absolutely unacceptable customer service, and worse communication. DO NOT hire this company in any capacity. Once the work is done and the checks clear, you will not be able to reach a soul. I have no less than four numbers that all go to off-site reception services. Not a returned call in months. I have been trying to report a significant installation issue for MONTHS.
• DG

  dave griffith

  Jun 25, 2026
  5.0
  Stephen Barnette, General Manager made this a total 5 Star Experience. He navigated the insurance company, making sure they covered the claim fully. Another thing about Stephen... he answers the phone when we call. That was refreshing. He kept us in the loop throughout the entire process. The production crew was A+ as well. So polite and professional. I highly recommend Fortress Roofing. Call them for a free inspection.
• AC

  AO CS

  Jun 2, 2026
  1.0
  Hello Fortress Roofing and construction. My name is Alfredo Cespedes. I have been trying to reach you for over three months now and somehow you are always busy and you dont call back even when you said you would. I even send you an email requesting full money refund since you collected it well over a year ago and not work have been done. (I have not heard from you after I sent you that email either). Permits has expired three times just like my HOA shingles color approval. Sorry, I can not keep up with this nonsense. Im demanding full money refund or ill have to move forward with the legal procedures. Since they got the money everything changed for the worst. Ignoring me and postponing the work with any absurd excuse ,and lying. when they finally gave me a date for the material to be delivered to my house; that same date was the expiration date of the third permit. [5/11/2026] what?
• AP

  Acharba Pm

  May 14, 2026
  1.0
  No hay forma de contactar con ellos ni que te digan nada después que parecían hormigas con miel para cobrar el cheque de 41.000 excelente comunicación ,ya cobraron y nadie puede decirme cuando vendrán ,me hicieron sacar los carros de casa el mayo 7 y no vinieron su oficina cerrada sin personal,quedaron de venir mayo 8 A4 pm y nadie vino..en la BBB ESTA SUSPENDIDA SU ACREDITACION A ESPERA DE UNA DECISIÓN DESDE ABRIL 21/2026,EL EXTRESS QUE CARGO NO SE LO DESEO A NADIE DE HECHO TOME 2 SEMANAS SIN PAGO DE DESCANSO PARA PONER MI CASA LINDA y cada vez que llamo es alguien diferente me pone a la espera y me dice q me llamarán, otra que está lloviendo Y NO PUEDEN TRAER MATERIALES Y donde vivo no llueve hace 4 días..deben de someter queja AL SEGURO QUE LES PAGO , al BBB,AL DPTO DE AGRICULTURA Y SERVICIO AL CONSUMIDOR,AL DPTO NEGOCIO Y REGULACIONES PROFESIONALES Y BUSCAR HACER DEMANDA POR INCUMPLIMIENTO DE CONTRATO,QUE LINDO FUE LA COMUNICACIÓN HASTA COBRAR EL CHEQUE .AQUI REZANDO QUE MO LLUEVA PQ SE ME FILTRA EL TECHO Y HE TENIDO PERDIDAS HACE 1 AÑO

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