Artic Air Home Services

Reviews

• JG

  JJ Gullett

  2 days ago
  5.0
  ★★★★★ We recently had our bi-annual HVAC maintenance performed on four office units, and I couldn't be more impressed with the service. Our technician, Reece, spent nearly 10 hours on-site, constantly moving between floors, running up and down stairs, and climbing ladders to access rooftop units. By the end of the day, he probably got more steps in than most fitness trackers can count. Most importantly, he was thorough, professional, and determined to get everything working properly. He diagnosed and corrected several issues, cleared multiple clogged drain lines, and made sure all four systems were operating as they should before wrapping up. It's refreshing to work with a company that takes the time to do the job right rather than rushing through a service call. We appreciate the hard work, attention to detail, and dedication shown throughout the day. Highly recommend for anyone looking for reliable HVAC service and maintenance. **Thanks for keeping us cool and comfortable—and for proving HVAC technicians deserve free gym memberships!** 😄
• SC

  Sharon Carr-OBrien

  4 days ago
  5.0
  Friendly, fast and easy communication. Although we only needed minimal checkup this time we signed up for the long term maintenance plan they offered. Jordan arrived early and listened to our concerns then evaluated our needs. He offered solutions and answered our questions with efficiency and clarity. We even discussed long term solutions for future upgrades. Very satisfied with their service and performance ethics. Definitely a trustworthy company to deal with.
• SO

  Shane Olsen

  Jul 3, 2026
  5.0
  We had Artic out today to get our AC cooling here in Shearwater/ St Augustine. The system was not turning on do to an electrical issue from construction it appears. John (electrician) arrived within 2 hours of us calling & diagnosed the issue. John & his teammate Shawn took the time to explain things & Artic even followed up with Jordan from the AC department to verify everything was working properly. Highly recommend the Artic team if you have issues from construction or even want to upgrade things from the cheap builder items we have in our homes. Very impressed with their quick arrival & the communication from their office. I know who to call now if we have Electrical, Plumbing, AC issues.
• ZB

  Zachary Beck

  Jul 1, 2026
  5.0
  I had a fantastic experience with John the electrician. He was highly professional from the moment he arrived. He diagnosed the problem both effectively and efficiently, saving me a lot of time and stress.On top of his technical skills, his customer service was outstanding. He was polite, explained everything clearly, and left the workspace clean. He is a truly great representative for his company. I highly recommend his services and will definitely call him again for any future electrical needs!
• DC

  Diane C

  Jun 27, 2026
  5.0
  Artic Air responded within an hour of my call on a Saturday. Eric Allen, the technician was very knowledgable and thorough giving the indoor and outdoor units a complete assessment. He figured out what was wrong and was very good at explaining to me exactly what the problem was and what repair was needed on each unit. The repairs consisted of replacing both the capacitors and installing a surge protector on the outdoor unit voltage circuit to help prevent damage from electrical spikes which may have been the cause of my problem given the electrical storm that passed through Palm Coast. The system was repaired and now is running fine. Also let me know about the drain outside that runs underground, cleared it and added water. Took a while to start dripping. Something to take note of. All in all I was pleased with the service that was provided to me by Eric Allen of Artic Air. As far as the price goes, from what I looked up on line, the cost seemed reasonable.