Question 1

What is soft water?

Accepted Answer

Soft water is water that has been treated to remove minerals like calcium and magnesium, which are naturally present in hard water. Titan Water Systems process water as it enters your home, eliminating these hard minerals before the water flows through your pipes and appliances. Generally, soft water contains less than 1 grain per gallon (gpg) of hardness minerals, while hard water typically has 3.5-7 gpg. Our whole-home water filtration systems offer both water softening and conditioning, ensuring the highest quality water for all household uses.

Question 2

Why does soft water make me feel slippery?

Accepted Answer

The slippery sensation you experience with soft water is actually the feeling of truly clean skin. A Titan water system removes impurities, leaving no mineral residue on your skin that could trap soap, dead skin cells, or other particles. This lack of residue also helps prevent skin dryness. Soft water allows soaps to lather more effectively and rinse off completely, similar to how it prevents water spots on dishes. As a result, you may find that you need less soap for the same cleaning effect. Contact us to learn more about the benefits of our home water softener systems.

Question 3

How much salt does my system need?

Accepted Answer

Home water softening systems only require enough salt to perform a regeneration cycle. We recommend filling the salt bin to no more than half its capacity to avoid salt bridging. It's important to understand that the amount of salt does not affect water cleanliness. The salt's main purpose is to clean the resin that softens the water during the regeneration process.

Question 4

How does a water softener work?

Accepted Answer

Contrary to popular belief, salt itself doesn't soften water. Home water softener systems use negatively charged ion exchange resin beads to filter out hard water minerals. These resin beads become charged when combined with a sodium or potassium solution. During the softening process, the resin collects and removes hardness from your water. The Titan Water System not only softens water but also eliminates chlorine taste and odors often found in municipally treated water. The term 'regeneration' refers to the process of cleaning and recharging the resin with the sodium solution.

Question 5

Can i drink my tap water after it's filtered?

Accepted Answer

Yes, you can safely consume your tap water after it has been processed by your Titan Water System. Our system not only softens the water but also removes unpleasant odors, tastes, and chemicals, resulting in water quality comparable to bottled water. Please reach out to us for more information about our high-quality home water filtration systems.

Question 6

Why is there water in my salt tank?

Accepted Answer

The presence of water in your salt tank is normal and expected. This water, known as brine, is part of the system's self-regulating process. The water filtration system is designed to maintain the appropriate amount of water in the brine tank. However, if you suspect a leak, please don't hesitate to contact Titan Water Solutions for assistance.

Question 7

Can i adjust my water if it feels too soft?

Accepted Answer

It's not possible to adjust the softness of your water. The water softening process removes minerals to a specific degree, resulting in consistently soft water. Home water softener systems are designed to remove minerals to the optimal level for household use.

Question 8

How often is my system serviced with Titan Care?

Accepted Answer

Every 8 week salt service, system check, Annual brine bin cleaning (upon request), Annual water test (upon request), and is the warranty on parts and labor.
There are no filters that need changed on our system.

Question 9

What is the pink slime in by bathroom?

Accepted Answer

The pink or orange slime you're seeing is an airborne bacteria called Serratia marcescens. For more detailed information about S. marcescens, you can visit: https://mytapscore.com/blogs/tips-for-taps/what-is-the-pink-slime-in-my-bathroom

Question 10

What does it mean if my water smells?

Accepted Answer

Unpleasant water odors are common in Florida for various reasons. While it's easy to assume water quality is the cause, the issue isn't always with the water itself. To determine whether the problem lies with the water or the drains, there's a simple test. Unlike well systems where sulfur is often the culprit, city water is heavily treated with chemicals like chlorine and chloramine, which eliminate sulfur bacteria. The most frequent cause of odor is actually the drains. For instance, a sewage smell that dissipates after about 30 seconds when you turn on the water is often due to the drain line using an S-trap, which doesn't vent sewer gas through the roof. Contact us to learn how our water filtration systems can improve your water quality.

Question 11

What is soft water and how does Titan Water Solutions provide it?

Accepted Answer

Soft water is water treated to remove minerals like calcium and magnesium, reducing hardness. Titan Water Systems process water entering your home to eliminate these minerals, providing high quality soft water.

Question 12

Why does soft water feel slippery when I use it?

Accepted Answer

The slippery sensation is due to the removal of mineral residues that trap soap and particles. Soft water allows soap to lather and rinse better, leaving skin feeling clean and less dry.

Question 13

How does the water softener system at Titan Water Solutions work?

Accepted Answer

The system uses ion exchange resin beads charged with sodium or potassium to filter out hard minerals. This process, called regeneration, cleans and recharges the resin to soften water and remove chlorine taste and odors.

Question 14

Can I drink tap water after it has been filtered by Titan Water Solutions?

Accepted Answer

Yes, water processed by Titan Water System is safe to drink, removing odors, tastes, and chemicals to provide bottled water quality.

Question 15

Does the water softening system require salt, and how much?

Accepted Answer

Salt is required only to perform the regeneration cycle, with the salt bin recommended to be filled no more than half to avoid bridging. The salt cleans the resin but does not affect water cleanliness.

Question 16

What maintenance services does Titan Care provide and how often?

Accepted Answer

Titan Care offers bimonthly maintenance visits every other month to replenish salt and perform comprehensive system checks for optimal water filtration system performance.

Question 17

What are the business hours of Titan Water Solutions?

Accepted Answer

Titan Water Solutions operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and certain holidays including November 27, December 25, and January 1.

Question 18

Where is Titan Water Solutions located and which areas do they serve?

Accepted Answer

Titan Water Solutions is located at 6160 N. U.S. HWY 41, Apollo Beach, FL 33572, and serves the South Florida and Central Florida regions.

Question 19

What nearby places can I visit before or after a visit to Titan Water Solutions?

Accepted Answer

Near Titan Water Solutions, you can visit places like China Star for dining, Home Port Gallery to enjoy art, or relax at Armetta's Gelato and Caffe. These provide convenient options for meals or leisure around your visit.

Question 20

How can nearby services like Apollo Beach Family Eyecare or Spine Ability Chiropractic complement a visit to Titan Water Solutions?

Accepted Answer

While visiting Titan Water Solutions for water treatment needs, customers can also access health services like Apollo Beach Family Eyecare for vision care or Spine Ability Chiropractic for wellness, conveniently located nearby.

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