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Paddy’s is a local family owned and operated business. Paddy’s is located in Newark, DE, where most of our employees, including the owner, have lived for most of their lives. The owner, “Paddy,” founded the business with the main goal of customer satisfaction in mind. At Paddy’s we strive for excellence and to ensure that we always leave our customers not just happy, but educated. We feel it is our job to not only repair your home but to leave you with an understanding of what was wrong and how it was repaired.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.