L & L HVAC Pro Services

Reviews

• JS

  Jeanne Swart

  Dec 4, 2023
  1.0
  L&L Geothermal doesn't even deserve 1 star. I paid for the maintenance plan the past couple of years. In summer 2023, I called and told them the outside hvac unit was clinking and clanking, so they said they would come out and check it and do my spring service. They never fixed the clinking and clanking and said it was freezing up. They said it was working too hard. I just had to call them because the outside unit wasn't working at all. They came out and said the compressor went bad. Well. I called 3 other companies and asked if it is OK that it was clinking and clanking and freezing up. I was told by all 3 company that clinking and clanking and freezing up are definitely problems and it should have been fixed back in the summer. I had one of those 3 companies come out to look at it and get an estimate. I had the new company do the work because L&L was worthless. They also won't give me the maintenance fee refund when they didn't do the job. When I tried to tell the lady they didn't do their job, she said the "You don't want to go there with me." Horrible company. PS: L&L installed the unit new in the bew construction house in May 2019. It dhould have lasted 10 years. The new company said it was installed poorly as well.
• MC

  Mary Crehan

  Feb 19, 2021
  5.0
  Good HVAC company in southern Delaware. Know their stuff, efficient, & not out to gouge you price wise.
• AS

  Autumn Straume

  Jan 26, 2021
  5.0
  They really take care of you and are so reasonable. I've never had to wait for an emergency fix and have only had excellent service. We have used them for both when our AC unit died and needed to be replaced as well as when our heating unit needed to be repaired. Ryan is a great guy and made sure we were well taken care of!
• ED

  Eric Durkee

  Jun 26, 2017
  1.0
  Won't return calls, had undersized ducts installed, and system has had constant problems. Filed complaint with BBB. Static pressure of system with no filter is .63 with MERV 4 is .86

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