Magnolia Plumbing, Heating & Cooling

Reviews

• KM

  Karnina Michal

  3 days ago
  5.0
  This is a 5 star review for Ernest at Magnolia Plumbing regarding his site visit to provide me with a quote for a new water heater. First, Magnolia was easy to schedule with, and the company was great about notifying me when the technician would be showing up - everything happened just as the phone scheduler said. Ernest was extremely professional and insightful. He showed up on time and was respectful of my space. He walked me through my options and answered my bajillion questions about the product options, the feasibility of options within my space, and various timelines and tradeoffs between options. He answered with patience and understanding. At the end of the process I felt comfortable with the whole scenario. No one wants to have to call a plumber, but if you have to call one, I'd recommend Magnolia.
• GW

  Gordon Whitman

  3 days ago
  1.0
  Avoid this company. They are not honest in their pricing. They tell you $79 for visit + what the work requires. They will not give you their prices when you set up the appointment even though they have a price sheet. Then when they come they charge hundreds r dollars for work that take a few minutes to do. I regret calling them rather than a smaller shop.
• BM

  Brendan Magner

  3 days ago
  1.0
  Oscar Contreras wasted six hours of my time he arrived he didn’t wanna work. He had a new tattoo with a plastic sleeve on his arm. I don’t know how you can work when you just have a procedure done like that, but regardless he came in he looked at it he says it’s gonna blow up. He didn’t want to fix it. He made a recommendation that the boiler needs to be replaced. Never tried turning it on never tried functioning it so then I had the new team come out. He did a fabulous job looking at it. Basically agreed with me that Oscar was a waste of time coming and that the boiler didn’t need to be replaced because it’s 12 years old. It just needed some work, but I guess since Oscar‘s condition was terrible He couldn’t do the work. He should’ve just taken the day off, but I had to pay for it. I gave Oscar a tip of a $100 when he first arrived which was a total mistake and I want the money back from Oscar. I’ll deal with him on that separately. He also told me that I’d get it refund of the $147 for showing up because it was a total waste of time anyway not a good service technician to represent Magnolia Plumbing because Magnolia has a great reputation. That’s why I called. Magnolia Thank you. After I scheduled the service work to be done, not a new installation Oscar called me out of the Blue wanting to know what happened and what took place and he told me he was coming to do the work and I told him he’s absolutely not allowed back in my house so he was covering his path too. I’ve never heard of a plumber calling the client just to find out what’s going on unless they’re guilty of something, it’s ridiculous. He’s a total waste of time.After The totally disappointing performance by OscarJon and Migual arrived promptly and installed the parts that were necessary to get the boiler back running thank you. I understand the employment world is very difficult. I have retail and development Businesses and employees are hard to come by but this guy’s destroying your reputation that’s flawless for the most part. Call me anytime if you need to follow up thx. B
• JF

  Joyce Fitzgerald

  Oct 29, 2026
  5.0
  I like compliments Justin Jackson's professionalism, he serviced my AC unit. What I thought (and I'm he did too) would be an easy job, wasn't. There were delays because a motor was needed, Magnolia didnt have one, a 3rd party had to order it, the part took 2 weeks for delivery, the 3rd party ordered the wrong motor for my AC unit, Justin informed them if the wrong part, they had the right motor, Justin took it upon his self to pick up the right motor and installed the next day. The motor worked perfectly, the AC was up and running, he did a check for the heating. The heating was not working, some board wasn't responding to the "board" this board needed to be replace, Justin replaced, then there was an issue with a wire on my thermostat, the next day Justin brought a coworker who Justin stated had more experience than him, between the two of them they finally got my heating resolve. I like to commend Justin for his staying calm and polite all during the process
• VJ

  Vasu Jagannathan

  Oct 29, 2026
  5.0
  Nelson Jovel and Rita Hailes from Magnolia were dispatched in response to our service call to repair a Rohl country kitchen faucet, a Newport Brass widespread lavatory faucet, and an outdoor faucet. They assessed the situation, noted that we already had the OEM parts, and advised us about the cost. The work required delicacy as well as skill and they did their job very well to our complete satisfaction. They even revisited their work to ensure that we were fully satisfied. We are very happy with the quality of the work and the technicians from Magnolia. They are the best.