Quality Insulation of Eastern CT

Reviews

• JS

  John Siligato

  1 day ago
  1.0
  I had an extremely poor experience with Quality Insulation during the construction of my new home. My general contractor hired this company to install spray foam insulation in the house and roof. Once the work was completed, I observed that the roof shingles appeared compromised with visible bubbling. I immediately notified my general contractor, who then notified Quality Insulation, and I hired an independent inspector. The inspector confirmed the roof was compromised and required replacement. I was placed in contact with Jesse Almeida, who was extremely unhelpful. When he would answer the phone or email, he provided no assistance in reaching a resolution. When I asked for the company’s insurance information, he stopped responding altogether. This turned into a ten-month ordeal on a brand-new construction home, causing delays in my move-in date and resulting in additional financial loss. After the roof was eventually replaced by my general contractor, I received a communication from an insurance representative at Gallagher Bassett stating that Quality Insulation would only cover a portion of the damages, contingent upon me signing a restrictive liability release. I would strongly advise against using this company based on their lack of professional accountability, poor communication, and refusal to address the damage caused by their installation.
• TM

  Thomas Melia

  Jan 21, 2026
  2.0
  We had a good experience with using Quality Insulation up until yesterday… when the insulators came to finish the attic, they left the worst mess I’ve seen on a job site in years! When we called to voice our concerns, they said they’d send someone out to clean up… but they didn’t. They left dust all over EVERYTHING, piles of insulation materials in every room upstairs, got insulation all over freshly painted trim, and they ripped a piece of trim off the ceiling. Completely unprofessional. I’ll improve my review if this ordeal is resolved in a professional manner instead of ghosting us
• EH

  E. Jeffrey Hutchinson

  Dec 11, 2025
  5.0
  Starting with Gene in sales, through Jason in installation and the teams that supported them we are very pleased. We build a new house and their coordination, flexibility and installation of foam, battens and blow-in was outstanding. Thank you Quality.
• PB

  Paul Bolduc

  Feb 7, 2020
  5.0
  Always satisfied with the Quality Insulation! Much more than just insulation services available
• PC

  Pat Cuff

  Feb 4, 2020
  4.0
  Quality work professionals

Frequently Asked Questions About Quality Insulation of Eastern CT