Quality Insulation of Eastern CT

Reviews

• DM

  Derek Meinecke

  Jul 31, 2026
  5.0
  With the need of attic insulation installation, I understood that this was not a DIY or "hire a friend of a friend" project, especially when an Eversource rebate is on the line! That's where Quality Installation kicks in. Devin, Katrina and Jason were there to represent and assure that the estimation was cost-effective and scheduling of the project was timely. The installers were extremely professional in demeanor and didn't dilly-dally. Work was DONE. I am quite certain I'll be holding their information and making them my first pick come any other issues erupt from my home!
• JJ

  JS

  Jul 8, 2026
  1.0
  I had an extremely poor experience with Quality Insulation during the construction of my new home. My general contractor hired this company to install spray foam insulation in the house and roof. Once the work was completed, I observed that the roof shingles appeared compromised with visible bubbling. I immediately notified my general contractor, who then notified Quality Insulation, and I hired an independent inspector. The inspector confirmed the roof was compromised and required replacement. I was placed in contact with Jesse Almeida, who was extremely unhelpful. When he would answer the phone or email, he provided no assistance in reaching a resolution. When I asked for the company’s insurance information, he stopped responding altogether. This turned into a ten-month ordeal on a brand-new construction home, causing delays in my move-in date and resulting in additional financial loss. After the roof was eventually replaced by my general contractor, I received a communication from an insurance representative at Gallagher Bassett stating that Quality Insulation would only cover a portion of the damages, contingent upon me signing a restrictive liability release. I would strongly advise against using this company based on their lack of professional accountability, poor communication, and refusal to address the damage caused by their installation.
• AA

  Adam

  Jan 7, 2026
  1.0
  Absolutely horrible service. Salesman took over a week to call back and then was late to the appointment. Took over and week and multiple phone calls to the office to finally get a TEXT ONLY says " we cannot do this job at this time". Inside sales and manager didnt follow thru with call back phones either. Don't waster your time
• KA

  kathy Allen

  Mar 25, 2019
  5.0
  On time and good service
• SA

  sue abramowicz

  Oct 1, 2014
  1.0
  I have used Quality for various services in the past. I have been trying to get my fireplaces serviced for the past 2 years and they have one individual Jonathan who apparently takes care of this. Last year never came to fruition, I have left him numerous messages over the past 3 weeks. The manager who answered the phone today was able to physically get him on the phone with me but he totally did not acknowledge the fact that I have been trying to reach him. He said he did not receive my messages - I have left him messages on his work line and his cell phone provided to me - A simple I'm so sorry that I have not been able to return your phone calls- how can I help you would have been perfect. Total disregard for the 6 messages I have left him doesn't work for me. I will find another company not only for my fireplaces but for the many other services I have hired them for - I flip houses. They should really not judge a girl by her cover.....

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