Certified by New London County Septic & Excavation • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.8
53 reviews
5 stars
50
4 stars0
3 stars0
2 stars
1
1 star
2
BM
BoBo Max
Apr 23, 2026
5.0
Consistent trustworthy service and very knowledgeable. Five years ago Todd and his team replaced an aging 55 year old septic tank common to our Gales Ferry-Christy Hill neighborhood. At that time NL County removed the original concrete tank and replaced with a modern two compartment plastic version connecting to the existing dry-well leaching system. More recently they replaced two suspicious junction boxes and flimsy 1960’s piping with modern PVC materials. And with modern fiber optics video equipment they could now assess the dry wells were OK and working fine. A sigh of relief from me with that good news, doing only what was needed, and not proposing an expensive new leaching system. Mike Gouzie, April 2026
RM
Renee McCammon-Realtor
Apr 8, 2026
5.0
"New London County Septic is a truly exceptional family-run business. Owner Todd Willis and his entire team provide top-tier service, from detailed inspections to complex system installs and repairs. I recommend them to all of my clients with total confidence, and I’ve even relied on them for repairs at my own property. They are fair, honest, and consistently professional."
TV
Tara Vece
Jan 23, 2026
5.0
I had a great experience with New London County Septic & Excavation. Todd was incredibly helpful and knowledgeable, and most importantly, he gave me an honest assessment without trying to sell me something I didn’t need—even though he easily could have. That level of integrity is hard to find. Because of their honesty and professionalism, I will absolutely be using them moving forward. Highly recommend!
MF
Mrs. Fisher
Jul 28, 2016
5.0
Excellent Service. Punctual, Very Professional, honest, efficient and very friendly. They did an excellent job on replacing our sewer pipe. We priced a few companies and this was by far the best price, knowledgeable and fastest to get the job done. We are extremely happy with the great job they did. I wish i could give them more than 5 stars.. So very happy we called them!!
I would recommend them to anyone with sewer, underground piping, septic tanks, drain problems and so on! You will Not be disappointed!
Frequently Asked Questions About New London County Septic & Excavation
How often should I get my septic tank pumped?
We get this question a lot. The state health department recommends pumping your tank every three to five years. If you have children living at home, you should consider having the tank serviced more often. This is due to the fact that your household uses more water for things such as showers, laundry, dishes, etc. If you think you may need your system pumped, our septic services in Stonington, CT can help!
I have no idea where my septic tank is located, how do I find it?
Most systems installed after 1980 should have an “as-built” drawing on file at your local health department or town sanitarian's office. If an as-built drawing is not on file, we will have to locate equipment that we can use to help find your septic tank. Our ability to get the job done is why people rely on us for septic services in Stonington, CT!
I’ve uncovered my tank and it’s full, what I should do?
The septic tank is designed to work at a “full” level. The liquid level should normally be about eight to 12 inches from the top of the tank. For more information or for septic services in Stonington, CT, contact us today.
How often should I get my septic tank pumped?
The state health department recommends pumping your septic tank every three to five years. Households with children might need more frequent servicing due to higher water usage.
How can I locate my septic tank if I don't know where it is?
Systems installed after 1980 usually have an "as-built" drawing at your local health department or town sanitarian's office. If not available, we use specialized equipment to locate your septic tank.
What should I do if my uncovered septic tank is full?
A septic tank operates with the liquid level about eight to 12 inches from the top. If uncovered and full, it is functioning normally. For assistance, contact us for septic services in Stonington, CT.
What types of septic services does New London County Septic & Excavation offer?
We provide commercial and residential septic tank pumping, septic design and installation, inspection, maintenance, excavation, and emergency services 24/7 in New London County, CT.
Where is New London County Septic & Excavation located and when are you open?
Our office is at 20 Lorenz Industrial Parkway, Ledyard, CT 06339. We operate 24/7 with emergency services available at all times.
What payment options does New London County Septic & Excavation accept?
We accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa for your convenience.
How can I contact New London County Septic & Excavation?
You can reach us by phone at +1 860-536-0420 or email at office@nlcountyseptic.com. Visit our website at http://nlcountyseptic.com to schedule a service.
What benefits do nearby businesses like SiteOne Landscape Supply and Spicer's Lawn Care & Landscape Design provide to customers before or after septic services?
Customers can visit SiteOne Landscape Supply for landscaping materials and equipment or Spicer's Lawn Care & Landscape Design for professional landscaping and excavation services, complementing site preparation and maintenance related to septic work.
How might nearby automotive services like Auto Glass Connection and B & D Auto Works assist customers visiting New London County Septic & Excavation?
While attending to septic or excavation needs, customers can access nearby automotive services including glass repair and bike shops at Auto Glass Connection and B & D Auto Works for vehicle maintenance or repairs.
Are there recreational or community places near New London County Septic & Excavation that customers might find interesting?
Yes, customers can explore nearby locations like the Southeastern Connecticut Equestrian Team for sports and recreational activities, Mystic Valley Hunt Club for horseback riding, or visit New Life Church for community events.
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