To the T Plumbing Heating and Air

Reviews

• PR

  Paul Royer

  Apr 2, 2026
  3.0
  (Updated review) We hired To the T for a $26k sewer replacement. While the issues have finally been resolved, the process was incredibly difficult. Initially, the work was done by unsupervised subcontractors without the required permits. After these issues were caught, the company did step up to make it right, though it required them digging up our basement a second time to satisfy City of Aurora inspectors. The Good: They eventually pulled permits, corrected issues with the grading, and had a supervisor on-site for the repairs. They also provided a 5-year parts/1-year labor warranty upon completion. The Bad: The project caused an additional two-week loss of a bathroom (significant for our home-based business and family) and required extra time off work to manage the re-do. Their warranty is significantly shorter than the 10-20 years offered by competitors, which remains a concern given the $26k investment. Summary: They will finish the job, but you should be prepared to verify permits are being pulled (if necessary) and taking the time to understand what the scope of work should entail to ensure it’s done to code. For us, this is nothing we have had to deal with before, so "does it look good" is just a matter of opinion without the knowledge of it is is or is not good. For the final inspection, we did appreciate the owners came on-site to walk us through what was done, verify the work themselves and run a new video to show everything operational as expected and help to explain how it SHOULD look, so the question of "is it good" was able to be better answered. While we do not feel it was a 5-star worthy experience overall, we are updating the review for a 3.5 to reflect that they DID resolve the issues that were brought to their attention; however, it should have been done right the 1st time.
• AP

  Ann Pengraff

  Mar 22, 2026
  1.0
  The price changed for them to diagnose the issue. I paid "To the T Plumbing Heating" anyways to kindly get them to go away. The Airbnb guest said Technician never entered the home. So we called another AC company who was more reliable. They simply went inside the home to observe plastic was blocking the AC intake from the filter packaging. Causing the evaporator coils to freeze. Why did To the T plumbing quote $1,400 when the second company fixed it for $85?
• LD

  Laurel Derose

  Jan 24, 2026
  5.0
  Lindsey was so kind and knowledgeable when coming out to fix our furnace that wasn’t heating properly during single digit temps outside!
• CB

  Christine Balzano

  Jan 23, 2026
  5.0
  Excellent service!!!! My furnace went out of course on a very cold day and it’s supposed to be a super cold weekend. I called. They picked up the phone when I called and came out a few hours after I called. They diagnosed the problem. It was a gas valve and fixed. It saved us from freezing and my pipes are safe! I recommend this company to everyone because they had excellent service and an honest price.
• AC

  Alejandra Chacon

  Jan 23, 2026
  5.0
  Lyndsey & Nate came to fix a loud noise in my heater. They were in & out with efficiency & professionalism 😊

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