We've had an amazing and impressive experience with both the plumbing and HVAC sides of A1. Top notch team! We highly recommend them!
We had an emergency issue with a blocked sewer line, and Tim arrived to save the day. He was professional, experienced, and smart in his approach. He quickly found where the blockage was, then removed a toilet so he could get access to it with a pro snake system, then did a complete visual inspection with an endoscope afterwards to make sure the line was completely cleared. Tim then put the toilet back in place with a new wax ring and caulked i to the floor good-as-new. It was an impressive fix, and one we urgently needed help with. Tim was a complete professional. He also found two other important issues we'd never been aware of, and we're having him back to fix those in coming weeks.
On the HVAC side, we recently had Mike come out and do a complete HVAC inspection, since we had some issues we wanted checked out. Mike did a very thorough job, inspecting the full system end-to-end, fixing several things as he went, and making a recommendation on a few more things we're having him come back to fix. We were very impressed with his knowledge and professionalism. We've also signed up for their HVAC maintenance service so we can get Mike to come out twice a year to keep our system in top-running condition.
Every interaction we've had with A1, from the person on the phone helping us scheduling an urgent visit, to Tim and Mike's service calls, have left us impressed. We're so happy to have found A1 and look forward to having them help us for years to come!