AAA Service Plumbing, Heating & Electric

Reviews

• DE

  Dana Van Eperen

  1 day ago
  1.0
  If you 'win' or they offer free cleaning and inspection of your AC or furnace don't even bother scheduling it. Received a call at 11:50 a.m. from AJ telling me their technician was just wrapping up a service and I was the next stop. My service window was 12 to 4:00. Got a call at 3:55 p.m. telling me that all their services in front of me ran long and they were not going to make it today. All? So the only appointment in front of me that AJ claimed was a lie. I was at the bottom of your list and was the easiest one for you to decide to cancel. Unprofessional. I rescheduled number of meetings to be available during the window and they basically couldn't have cared less. Thanks so much for offering a service that you had absolutely no intention of honoring, and having no respect for MY time. I was going to sign up for your yearly service plan but I'm not going to spend the money if you have no respect for me or my time.
• TN

  Teal Nitzel

  6 days ago
  5.0
  I'm a caretaker to my 81 year old grandmother that is disabled and has a heart condition. We came into our situation by the home warranty insurance not covering the "wear and tear" of our sewer pipe in the front yard. The project was daunting and a little bit of a nightmare for me, never being in this situation before. We called AAA, they came within a few hours of us calling and sent out Adien. Very knowledgeable and very helpful young man. He had to call in some help due to the pipe being collapsed, Sam, a master plumber was sent out. I have to say he was a Godsend! Sam spent a great deal of time with us explaining and answering our questions and guiding us through the process to get this fixed! Sam was more than happy and willing to go above and beyond to help us. He was incredibly helpful, knowledgeable, informative, insightful, highly skilled, efficient, friendly and professional at everything he did to help us through this process! I WILL BE COMING TO AAA FOR EVERY SERVICE THEY PROVIDE FROM NOW ON! I'll be telling our neighbors and family about the PHENOMENAL AND OUTSTANDING SERVICE Sam provides! AAA+ They are speedy, efficient, caring, friendly and knowledgeable! I cannot say enough positive things about the service Sam provided! Highly recommend. Thank you Sam 😊
• BS

  Bailey Stephens

  May 13, 2026
  5.0
  "Highly recommend AAA Services. I can’t say enough good things about them. My elderly mother let me know that her water wasn’t getting hot. I contacted AAA Services and explained the problem. They scheduled a same day appointment to look at it. I received a text message that included pictures of the technicians letting me know Nick & Brandon were about 10 minutes away. They  quickly diagnosed the problem. Mom needs a new water heater because hers was almost 12 years old. They explained her options without selling her more than she needed. Their recommendation was perfect for her needs and budget. We thought she would have to wait awhile for the install but they said they could do it right away. Juan arrived on time and got right to work. Before we knew it he was finished. He took time to explain the warranty and the importance of yearly check ups. Service, professionalism,  safety measures and overall demeanor were way above any service experience we’ve ever had. We will definitely call them when it comes time to replace the furnace. Which is older than some of her great-grandkids. If I could add more stars it would be 10 of 10. We highly recommend. And the pink trucks were a bonus!!!!
• AG

  Adan Gonzales

  May 6, 2026
  5.0
  I can’t speak highly enough about my experience with AAA. I was in manic state trying to figure out why I had water entering my basement. Everywhere I called either didn’t have time to help me for weeks or wanted to charge me just to come and confirm that I had leakage issues. From the moment I picked up the phone and called AAA, their team made me feel like my water issue was just as important to them as it was to me. The plumbing manager, JC, was kind, compassionate, and fast-moving. Within minutes I had appointment for the next morning. Early the next day, Dominick and Carlos showed up at my house first thing. They too were very helpful and resolved the issue right away. The best part is that the resolution wasn’t the original fix we thought it was. Instead, it was a minor repair, likely saving me tens of thousands of dollars. Their honesty and integrity is very much appreciated. Thank you AAA team!
• BV

  Brijesh Vashishth

  May 5, 2026
  1.0
  I strongly regret hiring AAA Services. While they are capable of physically installing a water heater and an HVAC unit, they are utterly incompetent when it comes to finishing the job. They have completely failed to coordinate the mandatory County inspection, leaving my project unfinished for over 12 months. Their internal management is a chaotic mess; I have been bounced between three different project coordinators, none of whom seem to have any clue what they are doing or any desire to resolve my case. Despite numerous phone calls and endless follow-ups, I am still stuck in professional limbo. A word of warning: If you make the mistake of hiring them, do not pay a single cent until the final inspection is officially signed off. I made the massive error of paying them upfront, and now that they have my money, they have zero incentive to actually complete the work. This has been a deeply frustrating, unprofessional, and miserable customer experience. Save yourself the headache and find a company that actually values accountability.

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