Poudre Valley Coop

Reviews

• JW

  JR Wheeler

  May 29, 2026
  1.0
  Went in to get 2 propane tanks filled on 5.28 .26 about 4:45 pm, 1 empty and 1 partially filled. During the filling the attendant visually re-certified the 2 tanks and stated” you’re good until 2031” and filled the tanks. No mention of $ or anything and in fact that last time I needed a tank re-certified the attendant here suggested just paying for a tank exchange from a local big box store instead of re-certifying an old tank. Went into pay for propane to not only find that I was being charged for 2 empty tanks, but an additional $6 per tank for certification. When questioned about the extra $12 and how there was no mention of the additional charge from the filling attendant all that I was repeatedly told was “that’s a new hire out there and we’ll get on him” but you still owe $12 for tank re-certification. Only way to get the $12 back was to “watch you physically remove the tags”. I would have just exchanged the tanks had I been told they needed to be certified so I could get new ones. Now I’m stuck with 2 older tanks, out $12 and y’all lost a 15+ year customer over lack of transparency and a staff that refused to assist by telling me “that’s how it is, there is nothing that we can do”. In a world of big box retailers where I rather shop local, this was a terrible look for a local Indy business. Shame on you Poudre Valley Co-op.
• JM

  Joe Mckevitt

  May 27, 2026
  5.0
  Great selection helpful staff
• KB

  KB Benstock

  Apr 28, 2026
  5.0
  Thanks for replacing the lost bolt and getting my license plate back on my car! Very friendly help! 👍🏼
• TH

  Teague Hoffman

  Apr 11, 2026
  5.0
  Steve was exceptional and saved me tons of time and stress. I brought in a tool that we had to piece together some brass fittings onto and Steve did it with ease and certainty. We will continue to come here moving forward.
• RH

  Rhonda L. Healy

  Jan 16, 2026
  1.0
  We had some herbicide applied last year on our hay and it didn't work. Was like only water was applied. Have been trying to contact Sean to talk to him, left messages and sent texts and sent emails but no response. Tried to contact the Manager but no response. This is the worst customer service. Would like to know why they don't want to respond to calls!