Big Cat Plumbing, Heating & Cooling

Reviews

• OR

  Olivia Romero

  2 days ago
  5.0
  “Buy an old house, they said… It’ll be fun, they said…” My outside hose bib was having some pressure issues and leaking, so I called Big Cat to see if they could help fix it. They theorized it was busted from freezing, but the hard part was actually accessing it to prove it was a freeze break for insurance purposes and to get it fixed. They did an awesome job navigating the tight access, proved the break, and got it fully repaired. They were incredibly professional throughout the entire process. Highly recommend!
• KD

  Kathy Domin

  2 days ago
  5.0
  In addition to the furnace replacement in December, we had the air conditioner serviced last month by Big Cat. Great, professional techs (thank you Blake) with each service call. We'll continue to use Big Cat in the future!
• BM

  Brian Muntz

  Jul 1, 2026
  5.0
  I don’t usually write reviews, but these guys absolutely earned one. What started as a leaking kitchen sink drain turned into one of those, “Well… that’s a much bigger problem than I expected” situations. The pipe runs down through my son’s room and underneath our concrete slab. Being convinced I could fix it myself (because YouTube has never lied to me before), I started tearing into it. It didn’t take long to realize the cast-iron pipe was in far worse shape than I imagined. That’s when I called Big Cat Plumbing, Heating & Cooling. From the moment they arrived, I knew I was in good hands. Sam, the lead plumber, was phenomenal. He was knowledgeable, professional, honest, and took the time to explain everything without making me feel foolish for trying it myself. After inspecting everything, they found that it wasn’t just the kitchen drain—the cast-iron piping underneath much of the house had deteriorated and needed attention. This was a major job, but Sam and his crew handled it with incredible skill and professionalism. They went above and beyond, communicated every step of the process, treated our home with respect, and made a stressful situation so much easier than it could have been. If you’re thinking about tackling a plumbing project yourself, here’s my advice: know your limits. Mine apparently comes right after spending an entire day running a jackhammer through concrete, only to discover I’d barely scratched the surface of the actual problem. My back filed for retirement, my arms stopped working, and that’s when I called Big Cat. Looking back, I probably should’ve just started there. Huge thanks to Sam and the entire team. Hopefully I won’t need a plumber again anytime soon—but if I do, I know exactly who I’m calling.
• HS

  Harlin Seritt

  Jul 1, 2026
  1.0
  I fixed my swamp cooler myself. It’s producing about 67 degrees inside on a 93 degree day. The contractors in this state are the worst I’ve ever seen. Unreliable, they do not diagnose issues properly and do not seem to want to make (or I should say "earn") any money really. I finally had enough and just figured it out myself. The guy who came out did not take the time to diagnose the real issues. It needed new pads (got those for $20 at Lowe’s for 4 of them --- they wanted to charge $600 to change these out), needed a new spider ($15) and needed the pump cleaned out a little -- I unplugged it, looked at the bottom, saw a few strands of the old pad in there and removed them, plugged it back in and lo and behold -- swamp cooler now running like a champ. That part only took about 15 minutes. Don’t feel bad though, the other 2 guys who came out before your guy didn’t do squat either. I’m sure BigCat does decent enough on plumbing and hvac — I guess. But the guy didn’t help at all with my swamp cooler. All this and I would have been happy to spend a lot of money on the fix but the dude did not seem interested. It all worked out though because I now understand this thing backwards and forwards. If you’re having trouble with yours, look me up on LinkedIn, I have a sort of unique name, you’ll find me easily and I’ll be happy to give you a hand if I can. If BigCat wouldn’t have spammed me on my phone asking for a review so much, I wouldn’t have posted this. Thanks!
• JD

  John Deethardt

  Jun 24, 2026
  5.0
  Chris was absolutely Top Notch! I swear you guys have some of the best electrician/plumber/all sorts of everything fixer/every man repair people there! I love it! So thank you again! CHRIS showed up got things working propererly and he has the best personality ever! Chris is really cool if you're needing repairs! I hope you win the lottery and get Chris for your technician when you need someonehandy! Thanks again guys! I REALLLLLY appreciate your help!

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