Ultimate Heating, Cooling, Plumbing & Electric

Reviews

• TH

  Tara Hahn

  6 days ago
  5.0
  Ross was absolutely amazing. Very knowledgeable, friendly and professional. Will definitely use this company again. Great customer service
• KL

  Kathleen Lester

  May 7, 2026
  5.0
  Wonderful company. Great customer service from both office and technicians. Highly recommend.
• JC

  John Corrington

  May 6, 2026
  5.0
  The initial visit and and estimate with mark was very helpful and informative 👍 The installation was done by 2pm. Done in one day with all new parts. Thanks
• CE

  Chris Evans

  May 6, 2026
  1.0
  We recently used Ultimate Heating and Cooling for a new HVAC upgrade with a heat pump. The installation itself went smoothly and we initially had no complaints. The total project value was around $13,000, with part of that covered through Colorado rebates, leaving us paying around $5,000 out of pocket. However, when we finally needed heat during the recent snow, the system would not switch over to the alternate heat source (gas furnace), meaning we had no heating at all. To their credit, they responded quickly and sent a technician out the same morning. The technician diagnosed a failed furnace motherboard and quoted us $930 in labor plus a $69 call-out fee, despite the part itself being under warranty. We agreed because we needed heat, but nearly $1,000 for less than three hours of work felt extremely excessive. What concerns me most is that this issue appeared just two weeks after the HVAC installation. I specifically asked why the furnace functionality had not been fully checked during the install process, but I did not receive a convincing explanation. Before posting this review, I did contact the company to express how shocked I was by the cost. To be fair, a supervisor did call me back. Unfortunately, the conversation mainly consisted of him explaining why he believed the pricing was justified and quoting “national averages.” The tone came across as fairly dismissive and condescending rather than solution-focused. In the end, we simply agreed to disagree, and no effort was made to help given the circumstances and the amount we had just spent with the company weeks earlier. The fast response time is the only reason this is not an even harsher review. But overall, the pricing, lack of accountability, and unwillingness to stand behind a very recent installation left a really bad taste. I would think twice before using them again.
• MT

  Michelle Townley

  Apr 21, 2026
  5.0
  Kyle and team at Ultimate Heating were so helpful in helping us get AC installed in our townhome. Pricing was fair and they helped us access rebates. Work was done quickly and all installed in one day. I don't usually write reviews, but felt like this service definitely deserves a great one!

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