Brothers Plumbing, Heating & Electric

Reviews

• CJ

  Carlos Jury

  today
  5.0
  Every experience that we’ve had with Brother’s has been great. Our house is 75 years old, so we expect to uncover issues as we continue our ownership, but we feel very confident and trust the Brother’s technicians. They’re always prepared with options and suggestions and we never feel remotely close to taken advantage of. They are very professional, kind, courteous….they actually act like boy scouts. This company understands what it takes to establish and maintain long term relationships.
• DA

  Dario Anaya

  3 days ago
  5.0
  After a lot of hesitation and pushing it off we went to Brothers Plumbing to get the house repiped from a friends recommendation. Despite being nervous and not being fully informed Joe made sure we knew everything ahead of time and answered any questions we had patiently and thoroughly. Then with the repiping itself Joe and TaVonne worked tirelessly and finished in a single day while also making sure the work wasn’t just done but done well. I cannot recommend them enough. After dealing with other companies that delivered poor work and poor communication it’s an understatement to say this was a fresh of breath air. Even if you’re scared to get started on a big project they are a company worth reaching out to.
• AO

  Allison Olsen

  6 days ago
  5.0
  I have been using Brother's for the 6 years I've lived in my home in Denver. They may not be as cheap as a 'general handiman' shop, but they are the highest quality, will be to code, and they have been great about honoring warranties on work, and they generally leave your home cleaner than they found it (thanks toilet seal gone bad!). They have a deep training program for their technicians, so you can trust whoever they send out. They also offer 0% financing plans, quote multiple options and materials, and take the time to answer any questions about the work. Today I had Cade and Saul out to look at a shower valve assembly that went bad that might have required getting behind the wall. They were clean down to fresh boot covers, couteous and genuinely knowledgeable. As part of the $69 service visit fee, they did a whole home inspection and patiently spent 90min walking through ALL my questions in detail. (I'm an engineer who ran a maintenance team. I ALWAYS have questions). My quotes for all my long-term wishlist items was itemized with all options discussed and ready with the payment plan (0% interest) vs PIF pricing before leaving. They didn't try to hard sale me on anything. And even though they sell an annual maintenence membership, they gave me plenty of maintenence tips and small projects I could do at home. Cade & Saul, you really are the best!! Don't just pick any handiman who leaves a business card on your door; that work I've had to ultimately had to get corrected by Brother's well before fixes should have failed. Trust Brother's! I do and will continue to use as long as I own my home.
• SB

  Samantha Bonitati

  Oct 6, 2026
  5.0
  Jon came out to do my annual furnace inspection, he was very knowledgeable and helped explain everything properly to me. Best technician I’ve had to my house. Not only did he inspect the furnaces and show me everything he was doing, but he wore a mask because he had recently had a cold and I wanted to protect my home which he had no problem with. He noticed a birds nest that I’ve been trying to get rid of and he had his ladder out so he went ahead and just did it for me. I absolutely love Brothers and love Jonathon.
• NV

  Nathan V

  Sep 14, 2026
  1.0
  The 1-star rating is primarily because of the dramatic change in attitude after I declined the recommended service. I have a rental property where the water heater started leaking after about 10 years. I normally replace water heaters myself, but I’m currently unavailable due to work, so I called around to get some quotes. I initially had a great experience with Ian, the call representative. He was very friendly and helpful, and based on that interaction, I was looking forward to working with Brothers Plumbing. Ian gets 5 stars from me. Unfortunately, the experience changed completely when the technician came out and quoted $7,800 to replace the water heater. I mentioned that this was considerably more than we were expecting, especially since comparable water heaters are around $800 at Home Depot. The technician responded that those units don’t last and that Brothers’ water heaters come with a 6-year warranty. The problem with that argument is that the water heater being replaced was purchased from Home Depot and lasted approximately 10 years. I politely declined the $7,800 quote over the phone. That’s when the technician’s demeanor changed. The conversation became very high-pressure, including telling me that by choosing a cheaper company I could be “putting a wonderful family at risk.” I still declined. He seemed frustrated, told me he would send over the invoice for the trip charge, said “have a good day,” and hung up before I could respond. After the interaction, I looked into whether Brothers’ technicians are compensated through commissions or bonuses tied to sales. It appears that is the case and would certainly explain the level of pressure I experienced. Ultimately, I hired another plumbing company that replaced the water heater for $2,600, saving me more than $5,000 compared with Brothers’ quote. I have no issue with a company charging more for quality work, and I understand that businesses have different overhead and warranty structures. What I do have an issue with is an extremely high quote followed by high-pressure sales tactics, including that I might be putting my tenants at risk for going with another company. To be fair, the technician initially came across as very knowledgeable, professional, and friendly. I had no concerns about his technical knowledge or the way he explained the options. It was only after I declined the quote that his demeanor noticeably changed. I can’t speak firsthand to how their compensation is structured, but I have to wonder whether their pay structure puts significant pressure on technicians to close the sale. If so, I can understand the pressure he may have been under, but it still made for a very uncomfortable customer experience. The initial phone experience with Ian was excellent, but the technician interaction left a very bad impression. For that reason, I cannot recommend Brothers Plumbing.