JF
Jesse Newhart - NOAA Federal
May 1, 2026
FGS and Troy performed great in the restoration of my home. In Fall of 2024, I had an individual drive a vehicle into my rental property. The vehicle caused significant damage to the garage and lower level bathroom. Troy and his team repaired the damage even bringing the plumbing up to current code standards. Due to supply chain issues, the project had its timeline extended out, however, I was quickly made aware of these changes and received great communication throughout the re-build.
Great company to work with
JW
Jeffrey Weinberg
Nov 27, 2025
We had heard from friends and neighbors about horror stories involving contractors and remodeling projects. Fortunately for us, this is NOT one of those stories.
Our bathroom remodel could not have gone better. A complete demolition of the old master bathroom and installation of the new bathroom took only 7 weeks. Actual demolition took only 2 days. Troy, the owner of First General Services, took personal control of our remodeling project. The crew he sent to do the work was FANTASTIC! Their professionalism and expert attention to detail was excellent.
The remodel was total. Demolition removed the old shower stall, the tub, all of the flooring, the vanities, lighting, wall mirrors, overhead fan, shower/tub/vanity fixtures, and wall tile. The only thing that was not replaced was the water efficient toilet that was replaced a year ago.
Attention to detail, in our opinion, is critical to any project. The quality of work cannot only be judged by the major items installed and easily seen, but by the little things as well. These are things that you don't usually notice on first glance, but see over time. For instance, the repair of old damage to doors and walls and extra chalking beyond what is normally expected. These are just a few examples. The crew also took care to make sure everything was as perfect as possible during each step of the project. They normally showed up at 8 am and worked until 4 or 5 pm with only a lunch break. They showed up when they said they would and let us know when they would not be here for work. We could not have been happier.
We should note that in this project, we personally chose all of the new materials used in the project. We were also on property the entire time the crew was working. Troy and his crew worked with us when changes needed to be made because we changed our minds, which was minimal, or some materials we had chosen were no longer available.
The end result exceeded our best expectations.
Thank you First General Services for a wonderful job.
First General Services is "First Rate" company. They set clear expectations of when work is to be finished and pushed project to completion during a busy holiday season. Kellen Fleming is simply the best GC that you can work with. He is diligent, detail oriented, and he under-promises and over-delivers. My insurance repair claim/work came out top-notch and the areas affected by the flood came out beautifully and exceed my expectations. I would highly recommend First General and especially Kellen. Christine was also great to work with on the project!
WP
william peterson
Feb 27, 2020
My wife and I recently had some damage done to our house due to a storm. We needed new roofing, new kitchen cabinets and flooring. They were very quick in responding to our initial call, came out and started working on this project right away. We are extremely happy with the end result and will call them again.