Elite Drains

Reviews

• DN

  David Neteland

  May 11, 2026
  1.0
  ****Update: After posting this review, the company apparently responded by spinning the “Wheel of Customer Service” and landed on “add another $500.” Impressive strategy. I also still never got to speak with an actual qualified professional about the repair, just a very rude “manager” whose main skill seemed to be avoiding answers while charging more money. *****Update 2: Went over to the property and found my toilet now blown out after they did said "additional work" and didn't even bother to hose down the mess they left outside Had the company out to inspect a clogged drain. I was not on site, but after the original methods weren’t working, they wanted to try something else. I authorized the additional work and specifically requested updates. Instead, I had to repeatedly call the company myself, and the only feedback I received from the secretary was to “read the invoice.” The invoice summed up stated: “noticed there was mud coming out of clean out. Tried to scope and locate but camera kept getting stuck. Believe going to have to dig at cleanout on west side of building and trace cast pipe to repair.” For four hours of work and a company that specifically deals with this situation; I'd expect better than the lack of communication, poor customer service, and minimal explanation.
• JN

  John Neumann

  May 4, 2026
  5.0
  Vincent worked hard and kept me up to date with the progress.
• OL

  Ourvada LTD

  Apr 29, 2026
  5.0
  Elite is great. Always quick and quality service. I cannot say enough good things
• JC

  Jason Cassidy

  Apr 19, 2026
  5.0
  Over the years, Elite Drain services has provided consultation, assessments, jetting services and repairs for multiple clients whom which i've referred them to as a Realtor. They provide timely communication and updates as well.
• JT

  Jim Trujillo

  Apr 2, 2026
  5.0
  Vince was very professional and found the problem to our drain and and eliminated the cause I'm very satisfied with the service

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