Certified by General Air Conditioning & Plumbing • Jul 05, 2026
HVAC ContractorPlumber
We strive to always exceed our customers’ expectations. Our customers are our number one priority every day at General Air Conditioning & Plumbing. We focus solely on residential air conditioning, heating and plumbing services and installations. In order to maintain our high level of standards and processes, we pass on new construction projects and only do a limited amount of light commercial work. We operate as a highly rated licensed contractor whose technicians are background checked and drug tested, we always obtain all permits as required and we are also fully insured, which means you don’t have to worry when inviting us into your home for service or installation of your home’s plumbing and comfort system.
Location
Certified by General Air Conditioning & Plumbing • Jul 05, 2026
Certified by General Air Conditioning & Plumbing • Jul 05, 2026
Monday7:00 AM - 11:00 PM
Tuesday7:00 AM - 11:00 PM
Wednesday7:00 AM - 11:00 PM
Thursday7:00 AM - 11:00 PM
Friday7:00 AM - 11:00 PM
Saturday7:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM
Reviews
4.8
2,213 reviews
5 stars
2,040
4 stars
88
3 stars13
2 stars4
1 star
68
JB
James Bryant
2 days ago
5.0
Proposed three day project completed in one day. Other than a small spot of dust on the floor, didn’t look like workers were here.
System working great - smooth and silent. That’s why General is my go-to for all my home repair.
AE
andrew m edwards
2 days ago
5.0
both our pool heater and hvac installs were timely, professional, and incredibly well executed. highly recommend the folks over there. also, they support local theatre, and I'm always a fan of businesses that invest in their communities.
DK
Denise Klassy
5 days ago
5.0
For 10 years my Lennox thermostat and A/C had to have numerous calls mostly due to the thermostat not working properly. It was an expensive system we installed in 2015. Unfortunately the installers didn't notice that the wiring was not up to handling the power and the complexity of my system til now. Finally the technician Edgar Milan noticed this and within 24 hours he had Jose and Rolando here to rewire the system and install a new Lennox thermostat. They also were very nice in helping me pair my phone with the thermostat. I am very happy and really appreciate that they were able to do this so quickly.
RM
Rita McGowan
Jul 1, 2026
5.0
This gentleman was very courteous and explained everything. He was very knowledgeable of our AC unit. He went above and beyond on this visit. We will continue to use General. Thank you, Rita McGowan
MM
M Miller
Jun 29, 2026
5.0
General Air is terrific! The associates who represent this company are thorough, knowledgeable, clean, and exceedingly efficient. Byron Gomez and Andres Camacho worked very diligently in difficult circumstances to remove my broken air conditioning system and replace it.
Kudos to them.
Frequently Asked Questions About General Air Conditioning & Plumbing
What services does General Air Conditioning & Plumbing specialize in?
General Air Conditioning & Plumbing specializes in residential air conditioning, heating, and plumbing services and installations, focusing on maintaining high standards and limiting light commercial work.
What are the operating hours of General Air Conditioning & Plumbing?
They operate daily from 7:00 AM to 11:00 PM and offer 24-hour emergency service.
Is General Air Conditioning & Plumbing a licensed and insured contractor?
Yes, they are a highly rated licensed contractor with background checked and drug tested technicians, and are fully insured to ensure customer peace of mind.
What payment methods are accepted by General Air Conditioning & Plumbing?
They accept American Express, Cash, Check, Diners Club, Discover, Financing, Invoice, Mastercard, Travelers Check, and Visa.
Since when has General Air Conditioning & Plumbing been established?
They have been serving the community since 1985.
How can I contact General Air Conditioning & Plumbing for service?
You can contact them by phone at +1 760-343-7488 or visit their website at http://www.callthegeneral.com.
Where is General Air Conditioning & Plumbing located?
They are located at 31170 Reserve Dr, Thousand Palms, CA 92276, USA.
What nearby services can I find around General Air Conditioning & Plumbing?
Nearby, you can find home cleaning services like ServiceMaster At Coachella Valley and ServiceMaster Cleaning and Restoration by Levi, as well as real estate services from Lupe Valdivia, Realtor, which might be helpful for home maintenance or relocation needs.
Are there any nearby parks or community centers close to General Air Conditioning & Plumbing?
Yes, the Thousand Palms Community Center and Thousand Palms Community Park are nearby, offering recreational and community activities you might enjoy before or after your service appointment.
Which nearby businesses can complement services from General Air Conditioning & Plumbing?
Nearby businesses like Maco Equipment (industrial equipment and excavation), Orkin Pest Control (pest control and landscaping), and JCW Custom Cabinetry (countertop installation) can complement your home service needs in Thousand Palms.
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