Dixieline Lumber and Home Centers

Reviews

• LL

  leslie

  3 days ago
  2.0
  No customer service skills here whatsoever. I been in there several times, and the experience is the same. I came to the customer service desk, said hello a was greeted with a head nod. I asked the employee if there were any birdbaths in stock, he nodded no. This was actually an improvement form the normal. I'm not sure what is going on at this store, very weird and off-putting.
• BG

  B Good

  5 days ago
  5.0
  A refreshing change from HD and LOWS big box offerings and much higher quality lumber
• RB

  Ryan Brenner

  Aug 10, 2026
  1.0
  I’m always astounded at how unfriendly and unhelpful the employees are at this location. I try to limit my patronage here but it is convenient for me. Always an unpleasant experience.
• BH

  Brent Humpherys

  Jun 16, 2026
  5.0
  We were just WOWED by Tobias who went out of his way to not only find us the exact material we needed for a job, but also to thoughtfully point out some things to consider which never would have entered our mind when it came to making the right selection. Tobias didn't just point to where things were; he patiently guided the process, interacted with our maintenance person and really explained certain things we were to consider. We were very impressed with Tobias and though this location is a bit of a drive from Carlsbad, it is well worth the trip. Thank you, Dixieline, for your selection of inventory and the fine folks you hire. We will be back!
• JN

  Joseph Naidl

  Jun 11, 2026
  3.0
  As much as I would love to see the smaller businesses do as well as the mega corporations I admit that there are times when the personal service that should be their first priority to make themselves stand out and above the much larger and more affordable bigger inventory retail competitors is sadly not apparent or non existent. No enthusiasm, no store spirit or work/job pride. Maybe it is a case of it bleeds down from the top...I would hope not but I have seen and maybe have been that one bad apple that spoiled the rest. So I don't want to pass judgement on one or two experiences or individuals that cause such rants, but if it was my business I would want to be aware of my strengths and weaknesses and find a way to exploit the competitions weakness while elliminating or minimalizing my own... Sorry Dixieline, I admit I only go to your stores as a last resort.

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