Solar Savings Direct, Inc

Reviews

• EF

  Eric Farraro

  4 days ago
  1.0
  Quality of this installer has gone down over the years. Note that this company has been acquired by Mars Home Solutions, so this review applies to them as well. My complaint centers primarily around the complete ineptitude in completing the final inspection, which took around 9 months from the actual install. The inspection failed 4 times. Was it because the inspector kept finding new issues? No - it's simply because the issues pointed out by the inspector were not resolved by the time the next inspection happens. The pattern went like this: - Inspector clearly communicates what needs to be fixed - Solar Savings Direct send out a contractor 30 minutes before the next inspection and doesn't resolve the issue (and in some cases was unaware of the scope of work needed to be completed) - Inspector then fails the inspection again. Rinse & repeat I called the city and talked to the inspector myself. Very reasonable guy. Was very clear about what needed to be done and was not asking for anything unreasonable. I eventually had to drag in the CEO of Solar Direct to get the issue resolved. Additionally, all of the INDIVDUALS from Solar Savings Direct were reasonable to work with on a personal level. Support team, techs - all great individually, no complaints. But the core issue is that the left hand doesn't know what the right is doing, and the result is that a simple process drags out months and wastes countless hours of your time. The people on the ground are great. The inspection operations/management staff should be fired for incompetence. I have to give Solar Savings Direct / Mars Home Solutions 1 star because a routine inspection should not take 9 months, and all of the failures to pass the inspection were completely self inflicted due to management incompetence.
• AU

  Alan Uchida

  Jun 10, 2026
  5.0
  Very professional solar system installation and clean-up. Highly recommend them for any solar projects you may have.
• RF

  Rika F

  Jun 8, 2026
  1.0
  If i could give 0 stars, i would. Definitely stay away. We had the panels installed dec 18, 2025. The PG&E collar was installed in february 2026. The company has been fully paid but we got a solar loan to pay for the rest of the 50k. We're still waiting on the inspection to be done and it's been 6 months since install. They keep saying they're waiting on the city. I have seen no progress. So we're paying for the solar loan, still have a true-up that is occurring each month and basically have a giant useless paper weight on my roof Again, still waiting.
• KB

  Karen Baker

  May 11, 2026
  5.0
  After looking at many different solar options and companies, I couldn't be happier with my choice. Solar Savings Direct has been great! The sales process and pricing were better than the other solar companies. Their team took care of everything from obtaining the permit, utility set up and inspection. The install was seamless and the crew was professional and courteous. 10/10, I would recommend this company for your solar needs. I am pleased I decided to go solar!
• PG

  Patty Gibson

  Apr 9, 2026
  5.0
  Very competent company, they do very good work. They guys work and clean up the mess made and that is if they do one. They answer questions and don't treat you like why did you asked that. Very professional, arrive right on time and get right to work. Thank you again.

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