Question 1

What type of flooring is best for my home?

Accepted Answer

We understand you need clear guidance rather than overwhelming choices. LVP/LVT offers exceptional durability and waterproof protection. Hardwood provides lasting value and beautiful aesthetics. Carpet delivers superior comfort. Tile works best in wet areas. Let us help guide you to the perfect choice for your specific needs.

Question 2

How much does flooring cost per square foot?

Accepted Answer

This is the most common question we receive. It's important to distinguish between material-only costs versus complete installation pricing. We provide cost ranges rather than exact figures and focus on your total project investment rather than just per-square-foot pricing to give you the most accurate picture.

Question 3

How long does installation take?

Accepted Answer

Setting proper expectations from the start is essential. Carpet installation typically takes one day. LVP installation requires one to three days. Hardwood installation takes three to five days or more depending on the project scope. Clear timelines help ensure a smooth installation process.

Question 4

Do I need to move my furniture?

Accepted Answer

This is a major concern for homeowners. We clearly outline what responsibilities are ours versus yours during the process. We also offer furniture moving services as an additional option for your convenience.

Question 5

Is this flooring waterproof or just water-resistant?

Accepted Answer

This distinction is extremely important and often misunderstood by customers. We take time to explain the difference clearly to build trust and prevent any future issues or misunderstandings about your flooring's capabilities.

Question 6

Will this flooring scratch or dent?

Accepted Answer

This is particularly important for families with pets or children. We provide honest information about durability - all flooring can show wear over time. We help set realistic expectations about durability versus normal wear patterns to prevent warranty concerns down the road.

Question 7

Do I need new baseboards or can you reuse them?

Accepted Answer

This question comes up frequently in our consultations. We discuss options for reusing existing baseboards, replacing them entirely, or adding shoe molding. Each choice affects both the final appearance and project cost.

Question 8

What prep work is required before installation?

Accepted Answer

Proper preparation is crucial for project success and where issues often arise if not properly explained. This includes addressing subfloor conditions, leveling requirements, and moisture concerns. Clear communication about prep work also helps establish legitimate change orders when needed.

Question 9

What warranty comes with the flooring and installation?

Accepted Answer

Customers need confidence in their investment. We clearly explain both product warranties and our labor warranties, including specific coverage details and any limitations, so you understand exactly what protection you have.

Question 10

How do I care for and maintain my new floors?

Accepted Answer

Proper maintenance guidance ensures your long-term satisfaction with your investment. We provide specific recommendations for cleaning products, maintenance best practices, and important care guidelines to help prevent future service calls.

Legacy Flooring

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